The IT Help Desk Bot That Won't Make Stuff Up
#ServiceNow #EnterpriseAI #ITSM #Automation #AusNews #TechNews
https://thedailyperspective.org/article/2026-03-01-the-it-help-desk-bot-that-wont-make-stuff-up-25fa0ba3
ServiceNow's Autonomous Workforce AI agent resolves 90% of IT support tickets internally — and knows when to stop rather than hallucinate an answer.
The Daily Perspective