davis.andinsFeb 27
annaecook

Block laid off 4k employees, attributing it to AI gains.

But we’ve seen this a lot the past few years in tech.

Execs layoffs many, say it’s AI, stocks go up, no one is left to actually maintain/improve the product.

AI isn’t doing what they say. It’s enshittifation and they hope you won’t notice.

Feb 27 at 4:30pmMicroPoster.so
Show threadannaecookFeb 27

CEOs who genuinely believe AI is capable of replacing this many people do not understand what their workers do, or what AI is able to do.

None of this is because of AI gains, it’s either deep incompetence or incredible greed from execs and shareholders.

Meanwhile the platform will get worse.

Show threadDaniël Franke Feb 27
@annaecook I mean, Dorsey isn't known his keen instincts... He is known for jumping on any culty hype bandwagon he can though...
Show threadRingo De SmetFeb 27
@annaecook This was overhiring during COVID, now compensating for that but attributing it to AI.
Show threadCraig FrancisFeb 27
@annaecook and our call center is “exceptionally busy at the moment, the current hold time is… over 1 hour”.
Show threadTaffer 🇨🇦Mar 1
@craigfrancis @annaecook Canadian telecomms have been having “unexpected call volume” for over 25 years now.