Block laid off 4k employees, attributing it to AI gains.

But we’ve seen this a lot the past few years in tech.

Execs layoffs many, say it’s AI, stocks go up, no one is left to actually maintain/improve the product.

AI isn’t doing what they say. It’s enshittifation and they hope you won’t notice.

@annaecook and our call center is “exceptionally busy at the moment, the current hold time is… over 1 hour”.
@craigfrancis @annaecook Canadian telecomms have been having “unexpected call volume” for over 25 years now.