You don’t! At least not in the sense that I’m aware of the JADE thing:

JADE is nothing that is a strong work proven topic but came from social media to handle narcissistic people as a peer group.

Your reactions are hostility and rejection based and how I understand you it’s your nerves that you want to preserve.

For this in a professional work place there are multiple ways to deal with and even all of them at the same time, just from the top of my head:

• Always go over your manager, make it his problem. "Dispatcher causes work for me by raising false claims/redundant questions - please resolve with their manager"
• I’d call it business ghosting: answer and questions raised but but don’t go into any depth. "Correct, phone was not working due to no wifi."
• Work on yourself to detach your emotional connection: this is the toughest but also the most valuable one. It’s a fucking dispatcher who has his own problems and no other way to handle them then to try to use his environment as catalyst. My personal route is the framing “poor fucker, needs his routine and world to accept himself”. But also “this seems to be the only way he can feel important in front of himself” would work for me. Usually when I take pity with people I can’t get angry anymore about their behaviors.
• Figure out what the true impact on your work performance is and handle that separately from the emotional connection. It’s absolutely normal to be annoyed and angry by the behavior you’ve described - detachment of impact and emotion can be a way forward.

Hope this helps a bit!