David Chisnall (*Now with 50% more sarcasm!*)Feb 22
Wow, moving an IP address between two #Azure subscriptions takes over an hour (and counting) and it has to be disconnected from a VM while doing so. How on Earth do you design infrastructure where an operation that should be updating one table in a database takes so long? Even manual telephone exchanges could do the equivalent operation faster.
Show threadDavid Chisnall (*Now with 50% more sarcasm!*)Feb 22

RE: https://infosec.exchange/@david_chisnall/116115244205622905

Wow, and #Azure support is terrible. It sends you to Copilot. Copilot says: 'If the resource group remains in the "MovingResources" state and you cannot identify any issues, it may be necessary to contact Azure Support. They can investigate backend issues and provide assistance in resolving the problem.'

Contacting support requires selecting from a drop-down list of common problems which does not include this problem. And there is no path I have yet found via their UI that actually seems to result in raising a support request.

Imagine trying to use this for important things!

Show threadDavid Chisnall (*Now with 50% more sarcasm!*)

Oh, it gets better. Apparently I can't raise a support request even though their infrastructure is broken unless I add a support plan. And I can't add a support plan to this class of subscription.

What a clown show.

Feb 22 at 5:05pmWeb
Show threadDavid Chisnall (*Now with 50% more sarcasm!*)Feb 22

Ugh. This sucks.

Azure decided to move my free subscription to a different subscription type. Fine, just log in and move it over to the other one.

Unfortunately, the move broke in the middle for some unknown reason. And there seems to be no possible way of contacting support.

Okay, so plan B: move it over to another machine and update DNS to point to it. Except #Gandi ( @gandi ?) now needs to send me an email to log into the DNS management console. And I can't do that because the DNS entry I want to update is the one to the mail server. So... any ideas?

They do have a recovery thing that is very complicated.

Show thread✧✦Catherine✦✧Feb 22
@david_chisnall please be aware that Gandi got bought out by private equity which did the thing everybody expects it to do (jacked up prices by at least 2x compared to equivalent registrars, and made services worse)
Show threadDavid Chisnall (*Now with 50% more sarcasm!*)Feb 22

@whitequark

Yup, moving off them is on the to-do list, but not the urgent thing for today. Getting working email again is the urgent thing.

Show threadEdwin TörökFeb 22

@david_chisnall @gandi I just logged to my Gandi account and it didn't require receiving an email. I do have 2FA enabled with a Yubikey though.

They also have a "recovery by QR code", and "recovery by Security key" method. The QR code won't help if you never saved it, but if you ever added a Security key, then it might be possible to use that to recover.

Show threadDavid Chisnall (*Now with 50% more sarcasm!*)Feb 22

@edwintorok @gandi

That will probably help next time. Unfortunately, last time I logged in it didn't give me the option to set that up.

Show threadSteven ReedFeb 22
@david_chisnall
There's a reason @azureshit exists!