@3rz @freedosproject yes, exactly.
Important decisions get made in casual conversations that disappear into the archive.
In the early 2000s I was a founder of a niche outdoors sports club. I set up a forum and a wiki. That was groundbreaking at the time.
Because the community was so small, a handful of us could periodically take interesting and informative forum threads and summarise them into wiki pages: discussions about locations, equipment, safety recommendations - all kinds of stuff. It was hugely valuable for people new to the sport.
Sadly that doesn't seem to have became a habit in pretty much any online community I've ever joined since, but I've kept up the habit at work. I'd take informative chat threads and turn them into wiki pages. I'd get the chat participants to review my summary, and often they'd make corrections or clarifications that helped all of us to understand the subject matter better.
Typically I'd be the only person doing that in the whole org. People recognised the value, but for whatever reason they didn't feel they had the authority to do the same. I loved doing it because it was quick and easy work, putting a bit of structure¹ onto factual sentences lifted from the chat thread.
1: https://diataxis.fr/