Coinbase has confirmed an insider-related incident involving improper access to customer support tools by a contractor, impacting approximately 30 users.
The case reinforces a recurring security theme: third-party and BPO access continues to be a high-value target, often exploited through insider misuse rather than technical vulnerabilities.
As more organizations externalize support operations, visibility, least-privilege enforcement, and insider threat detection remain critical control points.
💬 How are teams effectively reducing BPO insider risk today?
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