Anon OpinNot everyone can afford a smartphone. Stop making it the primary, and sometimes the only, interface for day to day services. It's like when companies move their customer facing information onto Discord. It's shit. Fucking stop it.
Maria Langer | 📝🛥️💎@anon_opin @dbsalk Ditto for Facebook. If Facebook is the only way you communicate with customers, you won't be communicating with me because I won't be a customer.
Alex@rtnVFRmedia Suffolk UKone of the saddest things I see is when small businesses neglect their independent website for Facebook, and then don't even bother to update the bit of FB that you can see without having a login, to the point you don't even know if the business is still operating as their last post is 3 years ago!
I think the wider problem is a lot of business owners don't really *want* to communicate with their customers (and then wonder why they go bust within a few years)
@vfrmedia @anon_opin @dbsalk I think you're right, at least on some level. But I also truly believe that small business owners think all they need to do to build a business is put themselves on a site like Facebook and sit back and wait for the customers to come. Same goes for Instagram and Twitter and anything else. They don't seem to care that these platforms do not give them exposure to ALL potential customers.
I deleted my FB, Messenger and Instagram accounts some months ago - one thing I noticed when I was using them is Messenger is *not* reliable for the level of real-time messaging you would need for a business transaction (even compared to SIgnal, SMS or a telephone call).
And FB will equally direct people to their competitors, and in a small country like England has 0 sense of geography/distance (this is a very common flaw with all USA developed social networks)
@vfrmedia @anon_opin @dbsalk EXACTLY! All of this.
I ditched Facebook when I realized that I was not seeing all of the posts shared by the people I followed or "friended." I was seeing a lot of other stuff in random order.
I also got a real close look at how many of the people I actually knew IRL who had Nazi, fascist, or just plain idiotic political leaning.
The only thing that annoys me as a non-Facebook user is that FB Marketplace has pretty much destroyed the utility of craigslist.