Jon Worth

Damn, this week is the week where friends of mine are messaging me with their SNCF problems!

Now a SNCF train manager is telling a German friend of mine a telephone number MUST be displayed on each item of luggage

I have just checked the latest SNCF terms and NO that is NOT TRUE. It is *still* only name and surname

Update note and link to the law added to my blog post on this:
https://jonworth.eu/how-to-not-fall-foul-of-sncfs-luggage-rules/

Sep 1, 2025 at 1:11pmWeb
Show threadQuixoticgeekSep 1, 2025
@jon ye gods, they are now trying to gotcha people for not having good enough luggage labels now ?!?!? Fucking morons.
Show threadstfnSep 1, 2025
@quixoticgeek @jon fyi @rail_
Show threadMJ RaySep 1, 2025
@quixoticgeek @jon I think the 'now' is incorrect. This has been a notorious SNCF scam for years.
Show threadQuixoticgeekSep 1, 2025
@jon is there an SNCF uniform and ID card regulations that the staff have to follow? I'm pondering the need to return fire...
Show threadMartin HoffmannSep 1, 2025
@jon Can we find out the phone number of SNCF’s legal department? Seems like a good option to put on the label …
Show threadPeter BrownSep 1, 2025
@partim @jon the only way to deal with a legal department is in writing, preferably recorded delivery.
Show threadMartin HoffmannSep 1, 2025
@peterbrown @jon I have no intention to deal with them, but maybe they can give the guard legal advice vis-a-vis their terms of service.
Show threadSiège avec vueSep 1, 2025
@jon You'll notice on the tag they give that only nom and prénom are marked with asterisks as being 'renseignements obligatoires'.
Show threadOliver BlanthornSep 1, 2025

@siegeavecvue i love that their spiel telling you how sustainable the paper is means they have to use twice the paper and ~5 times the ink. glorious

@jon

Show threadJoaquim RoéSep 2, 2025
@jon @albertcardona Asking for suggestions, but "I have no time for this" is a reasonable answer.
I am planning a (train) trip Barcelona - Genève, and the best connection I can see is RENFE AVE to Lyon Part Dieu followed by SNCF TER to Genève.
Of course neither RENFE nor SNCF will offer the connection, I only found it in SBB (which can't sell it anyway). Doubts:
* Is it safe to have 1h 18min waiting time in Lyon, or should I plan for more?
* If I chose a certain TER train, is the ticket valid for a later one on the same day?
* Do you suggest a totally different connection, maybe?
Show threadAlbert CardonaSep 2, 2025

@quim_roe @jon

Choices are sensible to me, including the waiting time. The TGV shouldn't arrive late to Lyon, or at least not that late that you'd miss the connection.

Show threadJoaquim RoéSep 3, 2025
@albertcardona Gràcies!
Show threadJon WorthSep 2, 2025
@quim_roe @albertcardona do it. The TER ticket is valid on any TER. Book Renfe train with Renfe and the TER with @12train
Show threadJoaquim RoéSep 3, 2025
@jon Thanks!
Show threadCycling on RailsSep 3, 2025

@quim_roe @jon @albertcardona Very sensible connection, especially in this direction as you can take a later TER as mentioned.

In the other direction I've taken an early TER in case and (as it was on time) enjoyed a nice lunch break in Lyon (lots of restaurant options reachable via metro or the city's rental bicycles, also the large city park is nearby).

Show threadJoaquim RoéSep 3, 2025
@cycling_on_rails Thanks!