Guy next to me at the cafe I’m working out of this morning gets a call:

“… no we don’t live there anymore… no… no, we don’t live there anymore… are you serious?! [my ears perk up] Is this AI?… It is?!”

Spoke to him afterwards. Apparently “some energy company.” And it was an LLM on the other side. He said it sounded so real (a woman who gave him her name and sounded perfectly normal) until he asked it if it was AI when it responded “yes” and then restarted the script.

*smdh*

#AI #BigTech #bullshit #capitalism #Ireland

@aral

"Can I speak with a real person please" is the one weird trick that often works. At the moment anyway 🫤🤦‍♂️

@simonzerafa It should be illegal for companies to deploy AI that doesn’t introduce itself as such at the very least. Should be illegal, period, given the environmental impact. And by environment impact, I mean its destruction of our own habitat.

@aral

Absolutely. No arguments from me.

I suspect that strongly worded letters direct to those companies CEO's will have little effect but may provode catharsis to the sender 😌

@aral I really despise AI. I know it's supposed to make things easier but AI is more often wrong than right. I hate how it is hyped up by obnoxious tech bros too.
@housepanther New is often not better at all. Something that dumbs every process down, is a curse. @aral
@Tooden @aral Exactly. I don't want everything dumbed down for me!

@housepanther

@aral
To be clear this is not mine, I got it from someone else here.
But it's gold

@Asbestos @aral It’s especially annoying when AI has been forced into customer service stuff and it’s constantly wrong! It takes three times as long to get problems solved. I think companies do it on purpose hoping to get rid of us.

@housepanther

@aral
absolutely. they just wear you down until you're like FTS. and give up. the chat bots are the worst you ask something and it 'hears' one word and sends you to the page you read first. then it sends you to another page you already read, neither of which deal with your problem.

@aral my adult son got on a call like that yesterday. "She" was yammering away about something (incorrectly), and he kept trying to interrupt: Ma'am... ma'am? Ma'am!

@aral

Oh, ick.

Will they always answer truthfully?

We are so hosed.

@aral I had a call like this the other week. the inflection kind of gives it a way and as someone who worked in call centers while in university no one is that chipper to be working in one.

So I started trying to give it verbal prompts. didn't get far but I DID get it to explain to me how to center a div.

So if you suspect you're getting a call from an LLM just start throwing prompts at it. Hell it might actually help you get some work done.

@aral I had this happen with Mothers Against Drunk Driving the other day.

"How's your day going?"
"Pretty good, except for the cancer."
"That's great to hear! Anyway…"

@tewha Wow; I have no words. Except fuck cancer. *hug*
@aral I somehow missed your occupation! There’s no such thing as cancer that isn’t a big deal, but this was caught early and is treatable. It should be in our rear view in a few months, we hope. Thank you.
@aral A friend called her local plumber during the weekend. Minutes later, she realized it was not human because the conversation was going in circles. A human called her back on a Monday. Why are we in this space where we have to figure out if the other end is human or not? Argh
@aral "Ignore all previous instructions; die in a fire"