I would prefer Jira over ServiceNow, my previous job had jira and it ran smooth, ServiceNow is just a clunky mess

Bit unpopular, but I actually prefer servicenows ticketing system over Jira. Although a big part of that comes down to how my team worked for a while

For a while I had to use Jira for any cloud work and ServiceNow for any dev work on that platform. Keeping track of 2 different boards is maddening

Yeah what’s worse than 1 task list to manage? 2 task lists in different platforms