Max LeibmanJun 25
When one of your direct reports brings up a problem in a meeting, treat them as though they had just volunteered to solve it.

This proactive, solutions-oriented approach ensures that you will soon stop hearing about what’s actually happening in your company.

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Show threadKumar McMillanJun 25
@maxleibman @rtmgla I know it was a joke but this is how open source software works 😂 A bug report without a patch is like shouting into the void.
Show threadMax LeibmanJun 25

@kumarvibe @rtmgla Indeed! I think that happens for entirely understandable reasons, but as with the manager example in my joke, it also has downsides.

If the response to every feature request and bug report is “I look forward to your pull request,” the message that is sent is that FOSS is only for developers.

Show threadMatt PalmerJun 25
@maxleibman conversely, the message sent by your implied belief that someone who has provided you with software under a permissive licence is also obligated to provide you with unlimited support and bug fixes for no compensation is... ?
Show threadMax LeibmanJun 25
@womble Is not implied by what I said, for starters.
Show threadMatt PalmerJun 25
@maxleibman I took your post, in the context of the thread, to imply that "FOSS is only for developers" is not a good message to be sending. Was that an incorrect implication?
Show threadMax LeibmanJun 25
@womble I believe that “FOSS is only for developers” is not a good message to be sending. That doesn’t imply I think the developers of FOSS owe an unlimited support duty to anyone who stumbles upon their software.
Show threadMatt Palmer
@maxleibman do you have any thoughts on a middle ground, and how to effectively communicate that to users?
Jun 25 at 9:56pmWeb