What does it take to digitize public services in a way that is secure, adaptable, and citizen-focused?

Klaus Mueller, head of the Open Source Program Office, recently shared his insights on why the City of Munich is strategically embracing solutions like Zammad for its IT infrastructure. The motivation goes far beyond cost savings.

Read the full interview: https://zammad.com/en/blog/open-source-public-services

#OpenSource #DigitalSovereignty #SmartCity #eGovernment #PublicSectorIT #Zammad