T-Mobile imposes $5 monthly price hike on customers using older plans

https://lemmy.world/post/15701076

T-Mobile imposes $5 monthly price hike on customers using older plans - Lemmy.World

Lame. I wonder if this will affect me as someone who was affected by the sprint merger and am on a sprint equivalent plan?

ā€œaffected by the price hike will be able to call up to change their plans to newer T-Mobile offerings, but they won’t be able to opt out of this increase.ā€

I’m pretty they can opt out of the price hikes with a little effort.

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I went to Google Fi after being with T-Mobile for 14 years. Google Fi uses the T-Mobile network and I’ve had zero issues since.
Not a fan of (in this context) how Google handles their products. They have a history of killing a product or degrading it to oblivion. There’s even a dedicated site for this. I just don’t trust them to keep this going, so I never went to them. Plus, other MVNOs, like Tello, has unlimited plans on tmo for $25. The same plan on gfi is $50.
Killed by Google

Killed by Google is the open source list of dead Google products, services, and devices. It serves as a tribute and memorial of beloved services and products killed by Google.

Killed by Google

For what it’s worth I’ve had Google Fi for eight years. My bill has never increased, and we have unlimited data. I’m on a plan with my wife and her dad and we pay 167 per month for all three lines including insurance on two phones (12/month total). We are in an area with 5G coverage, it speed tests between 100-300 Mbps generally.

Sure they could kill it at any time but šŸ¤·šŸ»ā€ā™‚ļø

…but, until they do, you’re enjoying it. I get it, and I completely support you (not that it matters that some internet stranger supports you, but they do). There are definitely cheaper options out there, but if gfi works for you and you’re happy with it, they more power to you, and I hope the service lasts forever.

pack our plans with value and build out the industry’s best 5G network

I’ve generally needed to disable 5G on their network because it was slower than LTE. 5G has only been useful in places they didn’t have coverage before in my experience

Isn’t that usually what happens though?

5G is the new best thing, people jump on 5G, 5G gets overloaded decreasing its speeds while 4G gets unloaded increasing its speeds.

Same thing it was with 4G, which is why I kept using 3G until start of 2024 when it got shut down here.

Same. I have 5G off because it’s just so bloody slow and unreliable.

Let’s not even talk about the problems where periodically I can’t make any outbound calls and no one can call me. Which has been a problem for at least the last 5 years, for both me and my wife.

5G has been reliable and fast for me for years now. It’s significantly faster than LTE, approaching gigabit speeds on download.

I tested where I happen to be, and T-mobile 5G was 7 Mbps and LTE was 34 Mbps

I’m not saying 5G can’t be better, but it’s rarely been better on T-mobile for me in about 5 different states in the US

Wow. 5G is consistently over 500 Mbps for me, and frequently upwards of 700Mbps with 50-100Mbps upload.

The issue is that ā€œ5Gā€ is three different bands in one name

In the places where it’s low-band 5G and LTE is also available, LTE is significantly faster

If you’re in the downtown of a major city, high-band ā€œmmWaveā€ 5G will be faster

Tmo went anti consumer over last 2 years.

"Inflation" and don't get me started on 5g. So much money spent but nothing to really show for it. What is it doing what LTE hasn't done?

Remember when John Legere was CEO and doing Livestream cooking in his house? Those were the good times.
John Legere was hired specifically to make the merger between Sprint and T-Mobile happen, and he resigned right after. He put on a charade to make people think that T-Mobile was a customer-friendly company that would continue to be customer-friendly after merging with Sprint, while knowing the entire time that everything would go to hell after the merger happened and he was gone. John Legere is a con man, not a benevolent person.
It’s because they merged with Sprint and don’t need to give a fuck anymore. They used to be theā€uncarrier.ā€

Even their earliest ā€œuncarrierā€ features weren’t without issue. Making certain services (spotify, apple music, youtube, netflix, etc.) not count against subscribers’ data caps, while continuing to enforce data caps for other uses, goes against the spirit of net neutrality. This also includes throttling video streams by default to force lower quality (with opt-out on their site).

Promos like a free pizza on Tuesdays seems like a neat optional perk on the surface but their existence fundamentally mean subscription expenses on cellular network service are partially going towards things that have not even the slightest tangential connection to the service.

Don’t you realize 5g is spreading the covids?! $5 + 5g = COVID 19! Wake up sheeple! The math is right there! Do your own research!
Exhibit no 1: too much politics will cause brain damage.
Your comments were making sense until these two. Did you fall down a flight of stairs in the last hour or two or something?

how is this sarcasm? you came in a bit heavy with a political/al right angle but it was not "opposite" (aka sarcasm). It was clear you were mocking me but I did not come to comment from political or alt right angle.

5g is literally me being robbed to pay for some "owner's" capital, income producing assets.

What is it doing what LTE hasn’t done?

Near gigabit wireless speeds where I live. I’ve got faster upload on 5G than my home cable internet. It’s a massive speed increase vs LTE.

Fair... But that's home internet is not primary usecase tho

Why as cell customer I am paying for this shit?

IIRC, 5g is much nicer a generation for the providers than for consumers. It can be more easily deployed with microcells on light poles vs requiring the tall cell towers. There’s ultra-wideband, which is definitely faster, but plain 5g is roughly the same, just easier to roll out.

Thank you!

Don't we all love funding CapEx of a shiti compamy that really doesn't even benefit us?

As someone who plays a role in installs 5g at cell sites/towers that is incorrect.

You might be thinking of a Repeater, to boost signals were cell service is dodgy.

The physical equipment for 5g vs 4g, while the internals of the device are different the exterior is almost the exact same, expect there are some more ports and stuff on the 5g devices.

Think of it as a server rack with a bunch of servers running in it. Server racks are designed to be swapped in and out. Build your new server outside the rack, unplug the old one, drop the new one in, and plug it in. Cellular infrastructure works nearly the same way, expect it’s more complex.

Fair enough! I definitely read this around the time 5g was coming around but apparently I was misinformed.
I was literally just thinking today that it’s wild that t-mobile has been honoring my simple choice plan prices from 2010. I jinxed us! If they could raise the price at any time i’m amazed it hasn’t happened before tbh.
I’d be looking to switch, this is a big middle finger to long time customers
Switch to who? The FTC is allowing them to all become one company.

I confused why even possible to raise price. That is change in contract, right? Because price in contract.

So it legal to change contract from one party only? That seem like loophole.

They let you cancel that contract. You’re allowed to leave within a month or something after they change it.
Pretty sure the original contracts have all expired, and these are now month-to-month renewals. IOW, when the current contract expires at the end of the month, it will not be renewed by T-Mobile. They are offering a similar, slightly modified version (at a higher price) if you would like to take them up on it.
I pay $5 for mobile service lol
How?

Mobilex

Best part is that it’s verizon too, not ATT or TMobile

I pay $7… with a T-Mobile MVNO. They recently increased my data without increasing the price, so that was cool.

Remember the tmobile un-contract? This is literally from their press release in 2017: ā€œT-Mobile ONE customers keep their price until THEY decide to change it. T-Mobile will never change the price you pay for your T-Mobile ONE plan. When you sign up for T-Mobile ONE, only YOU have the power to change the price you pay.ā€ www.t-mobile.com/news/press/un-carrier-next

Remember how they promised the FTC they wouldn’t raise prices if they could pretty please merge with sprint to become the biggest telecom network in the country? yahoo.com/…/t-mobile-promises-sprint-merger-19542…

The Un-carrier Goes ā€˜All In.’ T-Mobile ONE Now Includes Taxes & Fees.

At ā€œUn-carrier Next,ā€ T-Mobile charts what’s next in wireless—announces an end to bogus monthly fees and added taxes, abolishes price hikes & pays customers back for unused data

T-Mobile Newsroom
Doesn’t that open them up for a lawsuit then? Either breach of contract if it’s in their legalese, or at least false advertising.

Easy fix:

  • ā€œSorry, we no longer offer a T-Mobile ONE plan, therefore your plan has been converted to a regular T-Mobile plan. If you object to this you may terminate your account.ā€

  • ā€œDue to increased costs and a whole bunch of reasons that has absolutely nothing to do with our greed we will have to raise the price of our regular plan.ā€

  • I’m on a plan that predates the plans being effected by the price increase.

    My price has been the same for years. That said, the plan I’m on was also because of an issue way, way, way back (like a decade ago), and actually being responded to by someone in the c suite after making a comment on the ordeal, who then handed me off to exec customer service to get my issue addressed.

    I doubt anyone is getting that sort of response and result today, but I personally have no reason to change providers - Verizon and AT&T would be just as bad, if not worse. Verizon even tried to charge me for devices I had paid in full (and I was out of contract timing) when I switched to T-Mobile.

    Disclaimer: IANAL

    Contracts in perpetuity don’t hold up, especially since this isn’t even a contract. They always expire at some point, unless renewed.

    A claim of false advertising could hold up, but again that’s a promise not held in a contract.

    Finally, it looks like that marketing campaign was over 7 years ago. No court would ever hold them to business plans from that long ago. They have to provide adequate notice for any changes (often 30 days), but they can certainly discontinue a program.

    Got the text about the increase and it’s definitely nail in the coffin for me. I’ve confirmed that I don’t need much data even with forgetting to reconnect to wifi.

    Strangely found myself tempted towards Helium Mobile since it’s 20 bucks for ā€œunlimitedā€ with 30GB of high speed. But of course it’s a crypto product… I’d been planning to wait til they release a feature to supposedly cryptographically protect against SIM swap attacks here. Assuming it checks out for security I’d consider it a decent extra benefit. Thoughts?

    SecureAF - Protect against SIM swap attacks.

    SecureAF - A revolutionary cryptographic approach to protect against SIM swap attacks.

    Be careful that unlimited ( more acurately labeled via the ā€œhigh speed dataā€ limit) is a widely used practice of false advertising.
    Check the throttle speed to see what happens after you run out of data.

    I don’t think you all understand, the T-Mobile CEO has a fiduciary duty to shareholders, which is a responsibility to act in their best interests and their sole interest is making money. If the CEO doesn’t turn over every stone to find a way to make money or reduce costs, they’re breaking the law.

    Oh wait, you all do understand this horseshit better than most. Lemmy is my sane place 🄰

    Making money == making as much money as possible. They just gotta stay in the black
    Yes it can also be argued that stupid short-term gains like this can lead to less revenue in the long run which isn’t doing your fiduciary duty.
    What’s sad is the fact that the whole concept of a fiduciary duty to shareholders is overused in traditional corporate culture, and they don’t even need to enshittify this much in search of profit under any laws or legal contracts! For a better explainer: nytimes.com/…/corporations-dont-have-to-maximize-…
    Corporations Don't Have to Maximize Profits

    The business judgment rule gives directors protection from judicial second-guessing about how to best serve their companies and shareholders.

    verizon did the same thing awhile ago, and it was more than five bucks a month.

    was still cheaper for us to keep the old plan than to switch to a new "unlimited" one, though.

    Jokes on you I’m into that shit. Now do that one where you give my info away to a random hacker again.

    Joke’s* on you

    (Short for ā€œThe joke is on youā€.)

    Can I also get locked into a contract for 2 years? Make it three and I’ll sign up today!
    We actually pay for all our kids’ phone service because T-Mo let us add them for $10/month each line. If they raise it 5 per line it will add quite a bit but I think I’d just ask the kids to pay their $15 a month then, or spin them off if they prefer, and save money overall, T-Mobile has already saved us thousands of dollars over the years, improving service without raising the price so they have a little bit of loyalty from me. It may get shitty from now but it’s been a good run for 15 years at least.
    I’m crying in Canadian.
    Jokes on you, I subscribed to my mobile plan 8 years ago and I still pay 6€ for unlimited calls/sms and 30GB (Italy, Iliad)
    Anyone heard back from their FCC complaint? My rate plan price shouldn’t be changed. It’s not even about the money per say, but the greed and term violations šŸ¤Øā€¦