@floriansnow @fsfe I've been using @murena smartphone under /e/OS for a month now, and whatever it's for pro/associative/personal banking, the default apps of my banks all worked pretty well. They are not #freeSoftware but they run on a free OS 😜
First, all were available on the App Lounge (the /e/OS store), which is a good start.
Then, most features work, including TOTP on all my banks. Except:
- Contactless payment (not supported by microG)
- The optional "smartphone pairing" feature of 1 bank

@floriansnow @fsfe @murena That "pairing" is not compulsory to perform risky operations since SMS is a fallback option. The feature advertises itself as "a way to validate operations through push notifications instead of SMS".
I could not activate it because "check that you are using an official Play Store". It probably relies on some proprietary Google "security" service that tells that the smartphone is bricked or whatever. So I complained arguing that I use the official store of my phone 😁

@myoan @floriansnow @fsfe @murena I think that’s a very good way of approaching the bank. How did they respond?

@floriansnow @fsfe @murena Currently they just forwarded the message to their technical team because 1st-level support probably does not understand much.
I expect a basic "sorry, your phone is unsupported", though. But if every /e/OS user made that reporting effort, that could only improve awareness of non-Android-and-non-iOS phones
#ToBeFollowed ...

I use the same approach to raise awareness about Fedi:
Every time I receive a satisfaction survey, in the free comments I complain that their service is not represented on Fedi (especially for public services).
When I'm asked "How did you hear about us? I usually lie and tell "via Fediverse". It's been true 2 or 3 times though 😄
@floriansnow @fsfe