Hard to overstate how enshittified and botshitted Google Maps has become. Went looking for my local locksmith on Gmaps. Maps shows 20+ fake locksmith referral scam outlets and doesn't even register the real locksmith, despite it being fully visible in Street View.

Instead, a red pin on the shop identifies it as a fake locksmith scammer. The real locksmith - which has been there SINCE 1942 (!!) and is a verified merchant - doesn't even show up.

Google has been promising to clean up locksmith scams since the early 2010s, and has completely failed.

A company that can't figure this out - but still has $80b for a stock buyback! - does not deserve the 90% market share in search it spends $26b/year to maintain.

@pluralistic nothing will get fixed until companies that offer communication services to scammers start being held liable for them.

Every phone company that accepts forged phonecall headers that mislead callers to the provenance of a scammer's call.

Every ad company that pushes ads for malware.

Every public index like Maps that redirects requests for specific, legit businesses into scammers.

If you're assisting a scammer because you did zero diligence, you need to be held liable for it.

@Pxtl
A few years ago I worked for a relatively big website. We got banned from G search once because of malware delivered by G ads. 🥳

@flxtr That would be a hilarious lawsuit.

"We're suing Google because we got de-listed from their search engine after a Google ad hosted malware on our site"

"So you're suing Google for de-listing you?"

"No, Google can list who they want in the Search Engine."

"But you said you're suing Google."

"No, we're suing Google Ads for reputational harm with the Search Engine."

"The Google search engine?"

"Yes."

"So you're saying that Google embarrassed you in the eyes of Google."

"Yes."

@flxtr @Pxtl That happened to us in 2013. Not only that, giant black-screen 'attack page!' warnings came down to anyone who tried to access our sites. We found the malicious code and deleted it within hours. Google was still libelling us one week later despite claiming we would be cleared quickly by their bot.
I even found a site it was “warning” people about seven months after it was cleaned. Needless to say, Google killed that business.

https://jackyan.com/blog/2013/11/google-continues-to-blacklist-innocent-site-seven-months-after-their-owners-cleaned-it/

Google continues to blacklist innocent site, seven months after its owners cleaned it

Seven months after Google blacklisted our websites over false allegations of malware, I can say that the traffic to some has not recovered. And to prove that Google continues to publish libel based on its highly dubious systems, here are two screen shots from my browser tonight, which I saw when trying to access bjskosherbaskets.com,

Jack Yan: the Persuader Blog
@jackyan
One of the companies involved in the site claimed to have a real human contact at Google. No idea if it was that or the fact that the news had picked up that G ads had been running malware. But either way, they apparently realized it was their mistake and relisted us relatively quickly.
But yeah, as a small site you're f*d if big G has you stamped out.
@Pxtl

@flxtr Totally, having a human inside helps. I had an issue with something I was helping a friend on, and once we identified someone inside Google, the issue was fixed within a few days. It had languished on the support forums (the “proper channels”) for six months prior, with Google cultists stonewalling and gaslighting.
It was so bad, Techdirt did a story on it.

https://www.techdirt.com/2010/01/06/googles-communication-problems-continue-blogger-cant-get-his-blog-turned-back-on-after-six-months/

@Pxtl

Google's Communication Problems Continue: Blogger Can't Get His Blog Turned Back On After Six Months

For the last few months, we’ve been seeing more and more stories about Google’s communication problems with users. This has always been something of an issue with Google — which s…

Techdirt
@jackyan @flxtr @Pxtl those comments were quite the feat of bootlicking, wow.
@krupo @flxtr @Pxtl I re-read them just now. Google sure has its ʼsplainer cultists. Then Rick from Google comes along and proves them all wrong.
@pluralistic and do we want to talk about fake medical centers in New York that ask for your credit card number on the phone? Also enabled by Maps.
@pluralistic
It's too bad Google sucks now. For a while it was nice having an index of most of the web.

@unikitty @pluralistic

It probably was never "most of the web". It was the tiny part of the web most people were expecting to see.

@Life_is @pluralistic I wondered about this as I typed it. If anyone has info on how much of the web went into PageRank, I would love to edit my post above with that.

@unikitty @pluralistic The actual indexes, (if I'm remembering correctly, yahoo had one?), that categorised and listed websites might be due for a comeback now that searching has failed.

Things like the curated "awesome lists" on GitHub seem to learn in that direction, and reddit in its prime also seemed to be kind of heading in that direction with voting on links grouped by topic.

@LonM @unikitty @pluralistic I agree. The remnants of the Open Directory Project, which was meant to be a human-curated version, still exist at curlie.org. Some pages are still updated.
@LonM @unikitty @pluralistic Yes! I’ve been saying for a while that we need a search engine that lets us upvote and downvote results.
@LonM @pluralistic
Google's most useful feature for finding information is that you can use it to search reddit. 🙃🙃🙃

@pluralistic

Google maps no longer works with the Brave browser. The search box won't accept text.

Stop using Brave Browser

Seriously.

The Spacebar

@wonka @pluralistic

I'll stop using Brave on IOS when some other browser adblocker becomes available that works as well as firefox+ublockOrigin does on other platforms. Meanwhile, neither Brave nor the ad sellers and trackers make any money off me.

@artemesia @wonka @pluralistic
Have you tried #Vivaldi ?

I haven't used Brave for some time so not 100% up-to-date with it's blocking capabiliities but Vivaldi does have some Ad and Tracker blocking abilities (probably as much as Brave due to iOS Webkit requirements).
Worth a look anyway just to get rid of Brave.

@pluralistic Someone here is currently writing about this - the locksmiths are a huge, organized scam, and the operations sprawl through multiple countries and I don't know what else I'm allowed to say about it rn.

https://www.riverfronttimes.com/news/when-a-fake-business-used-a-real-st-louis-address-things-got-weird-32087998

When a Fake Business Used a Real St. Louis Address, Things Got Weird

They started showing up at Missi Ryan's door in June, asking about a garage door repair company. There was an older woman who said she'd paid $39.99 for a service call that never showed, and a man who had paid the $200 quoted to him by a repairman.

Riverfront Times

@holyramenempire @pluralistic " Ryan says the police seemed completely uninterested. In an interview earlier this week, she said that she tried to file a police report about the ongoing fraud, but claims that she's never been able to speak with a detective, even after she waited for hours at her local precinct. "

Pigs not doing their job is a large chunk of problems everywhere and I am not shocked by this.

@holyramenempire @pluralistic The Internet basically killed the physical Yellowpages and left us with this fresh hell

@martin_fff @holyramenempire @pluralistic

It’s the same with white pages. To find anybody using the Net you have to pay. It’s a good thing I have info like that written down in my journals going back decades.

@pluralistic Anyone know of a good gmaps alternative? (Specifically on android?) I've been meaning to get rid of it for a while now anyway

@spacebot3000 Define "good".

Depending on your needs and location, #OpenStreetMaps may be good enough. I like https://osmand.net/ a lot as a frontend, especially for offline use.

@pluralistic

OsmAnd

Offline Mobile Maps & Navigation

@wonka
I'm trying, really hard, to truly make the switch to OSM. It's tough because I'm finding an uncomfortable amount of wrong and missing information, but I finally decided to start trying to fix the things I know the corrections for. And of course, the more people doing this, the better the system will be.

Even assuming I can fix the OSM data I need, though, I'm still struggling to find an app that uses *live* OSM data, especially one that supports navigation on Android Auto. So far, it seems like all nav apps on android have the maps built into the app offline, so the app itself has to update to update the maps.

@spacebot3000 @pluralistic

@chronohart https://f-droid.org/en/packages/net.osmand.plus/ can, even needs to, download maps with a nice interface.

@spacebot3000 @pluralistic

OsmAnd~ | F-Droid - Free and Open Source Android App Repository

Global Mobile Map Viewing & Navigation for Offline and Online OSM Maps

@chronohart @wonka @spacebot3000 @pluralistic osmand on android can be set to update the maps weekly, daily, or hourly.

@keith
Okay, I figured out how to use online OSM data directly, so that should help a lot. Thanks! I never realized this was an option.

@wonka @spacebot3000 @pluralistic

@chronohart @wonka @spacebot3000 @pluralistic there will be a lag between you fixing #OpenStreetMap and the maps in Android Auto gettting updated. Ironically, this is mostly because they want to vet the data first to reduce errors/vandalism...which were there...and you've now fixed...but it *will* get there in the end
@jez @chronohart @wonka @spacebot3000 @pluralistic OsmAnd provides free access to 'live' data if you a certain amount of edits per month, that is something very much achievable. See https://en.osm.town/@mdione/111113501929115188
Marcos Dione (@[email protected])

New to #OpenStreetMap? Here are some ways to contribute: * StreetComplete (Android) gamifies adding data to the map. * OsmAnd (Android, iOS) is a navigation app that allows adding Points of Interests to the map. * The iD editor (web) is launched by the edit button on osm.org. It's a good way to help in HOT tasks like for the Morocco earthquake. * The JOSM editor (Windows, Mac, Linux) it’s the heavyweight. * If you like JOSM, you’ll probably like Vespucci (Android). Welcome to the map! #osm

OSM Town | Mapstodon for OpenStreetMap

@wonka @spacebot3000 @pluralistic

I've used Maps.me for many years, which also relies on OSM.

Being old, I just wanted a map that functioned akin to paper, and offline to boot. It seemed popular among folks working in remote Canadian camps with no internet.

It became an annual subscription a couple years' back, which is reasonable (but out of my budget on a disability pension).

Basic features work fine regardless. 🙂

https://maps.me/

@likelyjanlukas @wonka @spacebot3000 @pluralistic The last good and open version of maps.me was forked, now it's called @organicmaps https://organicmaps.app
Organic Maps: Offline Hike, Bike, Trails and Navigation

Free, open-source, fast, privacy-focused, detailed offline maps for travelers, tourists, drivers, hikers and cyclists created by MapsWithMe/Maps.Me app founders

@infeeeee

Oh wow, thank you very much! ❤️ This looks like it does everything I need. Downloaded and favourite maps added. 🙂

@wonka @spacebot3000 @pluralistic @organicmaps

@infeeeee @likelyjanlukas @wonka I like it. Seems like anything OSM-based doesn't handle regular street addresses very well though (at least not in my area). Found a custom map with street addresses that works in osmand, but it seems like there's no way to import maps in organic maps.

@spacebot3000 You should contribute the addresses back to osm, and they will show up in any osm based app. If there is already a list of addresses, maybe they are not available with a compatible licence.

You should contact your local community maybe they don't know about his source, and if it's compatible they can help import it, find your local osm community here: https://openstreetmap.community

1/2

OSM Community Index

@spacebot3000 If the source is not compatible, you can add them manually by surveying the buildings. There are very nice apps for that, e.g.:
- https://streetcomplete.app
- https://every-door.app

2/2

StreetComplete

OpenStreetMap surveyor app

@infeeeee Great links, thanks!! Seems groups are sparse in my country, but I'm certainly going to try and contribute what I can

@spacebot3000 @pluralistic I've been using OrganicMaps which uses OpenStreetMap data for a while now and it works really well for me. True offline maps are great.

Though because its OSM, its usefulness does depend on how dense the data is in your area.

@spacebot3000 @pluralistic not an app, but in browser check out the old classics.

In Sweden the Yellow Pages website still have really good maps for example.

@spacebot3000 @pluralistic OpenStreetMaps if you want to go hardcore FLOSS (it's a community-maintained map). It is hit-or-miss woth coverage, but I have used it with quite a decent success in Europe. It also has none of the convenient functions like live traffic because that's hard to get if you're not an asshole corporation siphoning users' data.
@spacebot3000 @pluralistic
@organicmaps is the current incarnation of the old (good, before the butchered acquisition) MapsMe.
@spacebot3000 @pluralistic
It depends of your needs, but MagicEarth, OrganicMaps (the one I use the most) or OSMAnd are all based on OpenStreetMap data.
@pluralistic There's a wider, weird ecosystem of home-service contractors who have bad reputations or otherwise can't get visibility in online results who sign up with scammy referral services. Wound up getting our AC repaired during a heat wave last year by a guy who no one would ever have hired directly, for an exorbitant feed. Our local tile warehouse tried to the same thing with their referral service.
@sandiegowebhead @pluralistic in England (even with slightly more consumer protection) there's a similar thing happening with specialist vehicle repairs (such as automatic transmission repair as most drivers here still drive stick) - there's a company in London which does have a few garages of its own but claims to serve the whole of SE and Eastern England and outsources the rest of the repairs to other places (without giving the customer much info) for a large markup

@pluralistic

Can confirm a similar experience recently with plumbers.

@pluralistic My first thought was: why don't you use OpenStreetMap? But then I checked, and it seems that it is not at all filled in in the US. For example, compare Burbank California (https://www.openstreetmap.org/#map=18/34.17487/-118.34914) to The Hague (https://www.openstreetmap.org/#map=19/52.07721/4.31142)
OpenStreetMap

OpenStreetMap is a map of the world, created by people like you and free to use under an open license.

OpenStreetMap
@molenaar @pluralistic
While slower than Europe, it seems to be filling up. Hopefully will improve as citizenship competence raises :)

@pluralistic Apple Maps has the same issue. A quick search brings up two of those KeyMe listings right next to each other, one inside a Target and one inside a Safeway.

It does at least list the real local locksmith

@pluralistic oh I see its one of those robotic kiosk things I must have just never noticed. that’s shitty that it gets listed without mentioning that though
@pluralistic I’ve seen a similar situation where small pizzeria is not on their map unless you zoom in to its exact block.
@pluralistic
Google is not on our side.
Google sees us as a resource to exploit, that's all.
@pluralistic First result for locksmith round here is the firm I usually use. The next two or three also look genuine.

@pluralistic

Aha! It’s just another stochastic terrorist attack or planned operation to drive the population batshit resulting in mass chaos and slaughter.

Everything these days seems to belong to works of ‘fiction’: 1984, Brave New World, 7 Days In May, come to mind (I’m old) Dystopian current novels by the armload.

The first thoughts could be the seed of one of those novels. I started one very like back in 1981. In some ways I am now living it. Luckily I only wrote a few pages.

@pluralistic I had to give up googlemaps a while ago. Shame it's used by various satnavs, because for where I live it's horribly wrong. One of the things marked as a road is actually a drainage ditch. As for the ads and scams... urgh.