"Unplanned" removal, installation inspection procedure at Boeing - Leeham News and Analysis

By the Leeham News Team Jan. 15, 2024, © Leeham News: It’s not supposed to happen. The door plug on the Boeing 737-9 MAX isn’t supposed to separate from the airplane in flight, as it did on Alaska... Read More

Leeham News and Analysis

@dymaxion
☝️
Wow

"why did the left hand (LH) mid-exit door plug blow off of the 737-9 registered as N704AL? Simple- as has been covered in a number of articles and videos across aviation channels, there are 4 bolts that prevent the mid-exit door plug from sliding up off of the door stop fittings that take the actual pressurization loads in flight, and these 4 bolts were not installed when Boeing delivered the airplane, our own records reflect this."

@CassandraZeroCovid @dymaxion There's another comment on that article wondering what the justification for not removing Boeing's production certificate for the 737 is going to be.

I find myself wondering just how wide the investigation is going to go, and that the certificate surviving is not a certainty.

@dymaxion
They are going to find that person & do their damndest to crucify them, & with that degree of familiarity with systems & culture they had to know that before posting.
@FeralRobots @dymaxion Unless they know way more damning stuff than this post, and corporate know they know...
@dymaxion Holy shit, hope throwaway has good opsec. That is a detailed account of wild negligence.
@dymaxion Holy shit....guess im taking the train this year
@kcarp @dymaxion Psst: I gather Kayak (the flight booking/search site) has a "filter by airliner type on this flight number" search feature.
@cstross
Yuuuup. I'm glad to mostly live in Airbus land, but I'll be using it.
@kcarp
@dymaxion @cstross @kcarp Beware, Spirit also fiddles with the A350.
@brezelradar @dymaxion @cstross @kcarp But one can hope that Airbus has better QC. Also a big difference is that Spirit just delivers parts that get installed by Airbus employees and not a completely assembled fuselage.

@cstross @dymaxion

good to know! my own concern is that aircraft get shuffled around all the time with no notice

@kcarp @dymaxion Yes, but in general airlines like to operate a limited range of aircraft types—makes it much easier to assign crew. So if a route is serviced by A320s you *might* find yourself on an A321 (same thing, only stretched) but you probably *won't* find yourself on a 737 (totally different flight controls, Airbus pilots generally can't fly Boeing and vice versa).
@cstross @kcarp @dymaxion Boeing really loves the "same thing, only stretched - no need to retrain the crew and nevermind the undocumented new behavior" bit.
@cstross @kcarp @dymaxion Airlines can and do replace aircraft without notice. Unless an airline actually doesn't have any Boeing aircraft, you can't be sure the plane you'll be on won't be one. Even then, though, the airline can foist you onto another airline if they want to and you won't have any recourse except to cancel your trip without refunds because, contractually, all they need to do is make sure you're able to get to your destination without injury.

@StarkRG @kcarp @dymaxion Yes, they're effectively chartering another airliner—with crew—from someone else. But they can't generally do that from scratch at short notice, they have existing wet leasing contracts. If you're really worried about ending up on a 737 by mistake, maybe research the airline you're paying to fly with?

NB: right now, you're safer on a 737 than you were a month ago—the at-risk models are already grounded for safety checks: the shit has hit the fan.

@cstross @kcarp @dymaxion The issue, in my mind, is that Boeing clearly has a safety-last culture right now. Yes, the aircraft associated with *this* particular problem are grounded, but any aircraft manufactured by them in the last couple of decades is affected by that culture. The FAA also has a recent history of giving companies far too much leeway when it comes to safety. The Alaska Airlines jackscrew incident is a prime example.
@cstross @kcarp @dymaxion As, for that matter, was the MCAS issue that Boeing knew about following several incidents but refused to do anything about until two fatal crashes.
@StarkRG
While I don't disagree, the Max is a budget plane with more price pressure on it than the 87, the only other plane outsourced at the same level, so there will be some difference, and the degree of outsourcing seems to be one of the contributing causes here.
@cstross @kcarp
@dymaxion For sure, I don't expect the 787 to have the same kind of problems as the MAX line. That said, Boeing has a major problem in their corporate culture. I trust the 787 more than MAX, but less than if they didn't have that cultural problem.
@StarkRG @cstross @kcarp @dymaxion the courage and horror of that incident is never not haunting me

@cstross @kcarp @dymaxion It does! I used it last night!

(My usual JetBlue doesn't even HAVE Boeings, just Airbus + Embraer, but was also unbelievably expensive, almost as if Alaska and United grounding tons of planes has done a supply/demand thing to ticket prices. Ended up on Delta-operated-by-Republic, which only has Embraer 170/175s.)

@dymaxion

Ah hah hah I have a new jargon: "management visibilty tool"

"Yes! We're managers! We manage things! See these things we've managed??"

🤦

Would that this phenomenon was restricted to aerospace....

@dymaxion I'm not totally shocked but my aviation experience is a bit weird compared to commercial jets. There is no excuse for missing bolts.
@dymaxion
Thanks Elenor, I was just looking for that post to reply to some Alaska Airlines toots.
Boeing Whistleblower: Production Line Has "Enormous Volume Of Defects" Bolts On MAX 9 Weren't Installed - View from the Wing

A reader at respected airline industry site Leeham News offered a comment that suggests they have access to Boeing’s internal quality control systems, and shares details of what they saw regarding the Boeing 737 MAX 9 flown by Alaska Airlines that had a door plug detach inflight, causing rapid decompression of the aircraft. The takeaway appears to be that outsourced plane components have so many problems when they show up at the production line that Boeing’s quality control staff can’t keep up with them all.

View from the Wing

@dymaxion How can this kind of thing go on? How is this not a gigantic violation of a contract, at the very least?

> The Boeing QA writes another record in CMES (again, the correct venue) stating (with pictures) that Spirit has not actually reworked the discrepant rivets, they *just painted over the defects*.

@WesternInfidels
Contracts and regulations hold weight when they're enforced, either internally or externally. Neither Boeing nor the FAA, let alone Spirit, have been doing that. Now it's the NTSB's turn.

@dymaxion You're right, of course.

When I wrote my comment, I had thought Spirit was supplying a door assembly. That's wrong; as I'm sure many readers here already knew, Spirit is building *the whole 737 fuselage*.

That's a really big partnership, and I guess there's no practical way for Boeing to summarily replace a supplier like that. It could be a years-long project to find (or create) a new fuselage builder.

So there are pressures involved that I didn't understand.

To me, this seems like a big, obvious argument against outsourcing so much, but I will admit that the only airplanes I've built have been the 8.5" x 11" variety.

@WesternInfidels
Spirit was part of Boeing. They sold it to private equity and now outsource much of their production to them. The arrangement hasn't really resulted in any significant cost savings, but it has allowed a lot of money to be moved from unproductive places, like QA, to productive places, like yachts.
@dymaxion I see, thank you. Goodness, every detail and bit of background just makes it all worse.

@dymaxion There are so many details, any one of which should have been a show-stopper:

>...this check job that should find minimal defects has in the past 365 calendar days recorded 392 nonconforming findings on 737 mid fuselage door installations (so both actual doors for the high density configs, and plugs like the one that blew out).

Some sources say they're building about 40 737s per month, meaning about 480 per year. "392 nonconforming findings" would suggest *most* of the 737s they've been building needed post-QA re-work in this one area alone.

@dymaxion
Somebody has fuckin' HAD ENOUGH of the bullshit on the QA line. And definitely had it with substandard subcontracted assembly work by Spirit.
I wonder if Spirit is a union shop?
@dymaxion Oh I see. They were an assembly plant spun off from Boeing. I probably should have known that.
This is a mess all around.
@dymaxion Seems the comment has been removed (while I was reading it!).

@dymaxion Classic outsourcing. Cost cutting to win a contract means the outsourcer doesn’t have the resources/time/skills to do the job properly, and customer won’t put the resources in to manage the failing outsourcer to meet bare minimum KPIs because the cost of that invalidates the outsource business case.

So everyone blames the other party for corporate accountability purposes and banks the profits on lousy work.

@davidbcohen
In this case, they got it coming and going - Spirit is a division of Boeing that they sold to private equity and then outsourced stuff to

@dymaxion

> Boeing CEO David Calhoun, while telling CNBC that he wasn’t pointing fingers, did precisely that. He said Spirit AeroSystems had a “quality escape,” adding that Boeing failed to catch it, so it also had a quality escape.

lol

@dymaxion
This reply is from recently retired US Congressman Peter DeFazio (D-OR), the former Chairman of the House Transportation and Infrastructure Committee.

https://leehamnews.com/2024/01/15/unplanned-removal-installation-inspection-procedure-at-boeing/#comment-510616

"Unplanned" removal, installation inspection procedure at Boeing - Leeham News and Analysis

By the Leeham News Team Jan. 15, 2024, © Leeham News: It’s not supposed to happen. The door plug on the Boeing 737-9 MAX isn’t supposed to separate from the airplane in flight, as it did on Alaska... Read More

Leeham News and Analysis
@dymaxion I read the article first. Now just read the comments. Wow.