Streaming apps are trying to bundle their way out of customer disenchantment

Reliably good prices, libraries, and features would impress customers more.

https://arstechnica.com/gadgets/2023/12/streaming-apps-are-trying-to-bundle-their-way-out-of-customer-disenchantment/?utm_brand=arstechnica&utm_social-type=owned&utm_source=mastodon&utm_medium=social

Streaming apps are trying to bundle their way out of customer disenchantment

Reliably good prices, libraries, and features would impress customers more.

Ars Technica
@arstechnica All they seem to be doing with bundling is running up their rates quite rampantly and completely killing my interest in who-has-what-movie at any given point.
@arstechnica Every couple of years I cycle through the streaming services with a month on each. That strategy is more than adequate to keep up with good shows.
@arstechnica did these idiots already forget that we went to their services because we rejected the bundling that is cable/satellite?
@davealvarado @arstechnica 1000% agree. We are watching the reinvention of the cable TV model in real time.
@davealvarado @arstechnica Worse, they don’t care. :(

@arstechnica We get bottom-tier Netflix for free with T-Mobile, and had free Paramount+ for six months.

We said goodbye to Paramount+ after the free trial, and haven't missed it. Same will go for Netflix if they take that away.

We rely on FAST services (Tubi, Pluto when the app actually works, and many others) and our own vast library of DVDs and Blu-rays at home.

I just don't understand paying for streaming services. They're so fragmented now, you end paying a fortune for a decent variety of offerings. You may as well be paying for cable.

And no, I don't mind commercials, as long as they're not endless and/or too repetitive; after all, I grew up racing to the bathroom and back before the break was over.

@arstechnica this is classic enshitification.
Instead of delighting their actual customers, instead of working on their actual product, they make deals so that people can't/don't make choices based on the actual product. They are no longer using their product to compete, so it's quality doesn't matter as much, so it inevitably gets worse.
@arstechnica Yeah, let me know when the streaming services create their own fediverse, and a portion of my monthly fee goes to the service whose content I'm watching.

@arstechnica If I wasn't getting it "free" through T-Mobile, I'd drop #Netflix in a heartbeat because they keep making great - even award-nominated - series and then kill them before they conclude. Happens far too often to the point my family and I don't watch Netflix-produced series anymore.

Going solely by the numbers like some fresh MBA graduate isn't going to win you loyalists.