Whenever I explain my #research at Google into mobile text editing, I'm usually met with blank stares or a slightly hostile "Everyone can edit text on their phones, right? What's the problem?"
Text editing on mobile isn't ok. It's actually much worse than you think, an invisible problem no one appreciates. I wrote this post so you can understand why it's so important.
https://jenson.org/text
#UXDesign #UX
@scottjenson 🧵Text editing #UX
“…most importantly, fixing text editing isn’t seen as important enough in the war between Android and iOS. It’s not the flashy feature that shifts your Net Promoter Scores. What I find ironic is that a fundamental change, like fixing text editing, could make people feel much more at ease using their phones and could be an enormous reason to switch. But it would be a slow burn and take years of steady effort. Android just can’t think this way. Apple just might.”
Scott Jenson
Greg Lloyd