@jamesthomson getting the same 😭
@jamesthomson The app is so fucked this year. The whole ā€œremember your pre-orderā€ thing failed miserably.
@jamesthomson I got that so many times also, but then finally made it through (I think?)
@jamesthomson I haven't bought an iPhone on Day 1 in probably close to 10 years, but it's good to see that not much has changed.
@jamesthomson Still waiting on them to ship the last finishing touches to Canada…
@jamesthomson store isn’t even open here
@jamesthomson Glad its not just me!
@jamesthomson Try following the pre-order link email in a web browser got me in
@jamesthomson Pro max natural titanium 256gb back ordered to 2-9th Oct sadly
@jamesthomson You are not alone my friend. :(
@jamesthomson it's fucking 2023 and they still don't have this shit figured out
@jamesthomson incredibly, i just managed to complete my pre-orders via the web on my mac rather than via the app
@jamesthomson Wow, they actually managed to look up your data before failing!
@jamesthomson Same here in Japan… I’m in but getting an error on selecting Buy
@jamesthomson me too. So glad I’m not an Apple SRE. (Although if I’m honest, I think I could do better!)

@jamesthomson Mine worked at first but failed at the last step. And it deleted my ā€œpre-pre-orderā€ so I had to go back and reconfigure

Now I’m stuck at this, still

@kona @jamesthomson Try following the pre-order email link on a computer, it got me through!

@jamesthomson Never got the app to work. Same errors as you and then finally a ā€œCould not connect to the Apple Storeā€ full screen error.

Finally the web shop opened, and I got an Oct 4-12 ship date.

@jamesthomson back to this. I know it’s not your website but it feels cathartic to just vent online.

@jamesthomson

iPhone 15 Pro Max 1TB Blue Titanium. Done.

Took 25 min and dozens of tries.

@jamesthomson Finally went through via the website
@jamesthomson
Let’s cut them some slack. It’s not like they’re a trillion dollar tech company.
@jamesthomson I had no problems. App came back to life @ 0503 and I had 2 order confirmations in my inbox by 0505. However, when I went back to look at the orders @ 0507 the app was failing just like you showed. That 2 or 3 minute difference when you place your order is so darned critical with Apple. Good news is that I got my Max Natural Ti & the inventory must be in the US already cuz it’s coming Standard delivery on Friday.
@jamesthomson I seen to have got in and ordered successfully, despite Apple Portugal previously not delivering to Madeira island… they’ve taken the money and sent me a confirmation email but I am deeply suspicious.
@jamesthomson web is finally working for me. App is still getting ready.
@jamesthomson Got it 22 minutes late. Not a day 1 delivery date:/
@jamesthomson I was having similar problems. I opened the store on my Mac it at the time it stated still waiting. I prepared my order earlier this week but when I tried completing it on the Mac -- the iPhone app couldn't pull it up — it stopped at the last step. I ended up having to enter my order on my iPhone from scratch 4 times before the order went through. At least one failure was my fault. Well, all done now.