SwiftOnSecurityAug 8, 2023

OH MY GOD. I could not get rear quarter windows of my car to go up the last month. Too lazy to take to dealer. So I subscribed to Lexus dealer diagnostics docs for $25 for 2 days.

I go to troubleshooting section.
1.) Battery connected?
2.) Engine on?
3.) Window lock off?

FML🤬

Show threadmitchneffAug 8, 2023
@SwiftOnSecurity I mean, we all know there is a reason that’s in the documentation. The problem is the people who need that are *not* searching the KB for answers.
Show threadAlun Jones
@mitchneff @SwiftOnSecurity UX is just as much about letting the user know how to fix their own stupid problem as it is about letting them do the smart thing in their few clever moments.
Aug 8, 2023 at 5:35pmWeb