I'm gonna put this out there: If you are new to #Mastodon and have found people to be hostile, or nitpicky, and just generally unhelpful please @ me and say hi. I am happy to walk you through this place, get you comfortable, be non-judgy about helping you, and help make this place your new home. I'm gonna call this #MastoHelper If others want to help newbies, lets do it together!
We need to do more to make people feel welcome first, that's how you create a culture people want to be part of
#help
This is inspired by @kissane investigation asking folks at Bluesky why they left Mastodon. It's pretty clear, at least in that initial November wave, that a lot of people were quickly made to feel quite unwelcome. The tech stuff is relatively easily fixed, but if Mastodon has a reputation as a place where you can expect to be told you're too dumb to figure out "the rules" then that's on us, it's a big problem, and we need to fix it.
@chris @kissane As a November newcomer I can definitely say that I didn’t feel all that welcome. There is so much tech talk on here and then all the unwritten cultural rules… and a sense that we were seen by some as “invaders” bringing our unsavoury ideas about how microblogging should work. It can feel very parochial here
@purplepadma @kissane i agree. I felt and saw it too but being the demographic I am, I am sure it was far easier for me to ignore it or push through. I see it a lot less now but I honestly don't know if that is because there is less of it or because I've learned the ropes or what... regardless I want to help turn that reputation around.
@chris @purplepadma @kissane I had two or three unpleasant interactions (like the guy I described above) but for the most part people have been very welcoming and kind -- I may have just been lucky? I aim to do the same.