This is what IBM demands from open-source developers. Meanwhile, they cried about the RHEL source code and called those distro users freeloaders or parasites. Anyway, FLOSS devs don’t own anyone anything. If you need support, pay for the contract. The sad thing is IBM/RHEL said they need to pay for their devs, and when you take it free, it is hard to maintain enterprise distro, but when it comes to other FLOSS devs/projects, they don't think the same logic applies. LOL https://twitter.com/maximilianhils/status/1680193548212228097
Maximilian Hils on Twitter

“No, it was not a joke. "Our paying customers need X, when will you fix it?" may not be the best way to introduce yourself to an open source project. #TodayInOpenSource”

Twitter
It is good that the original commenter has now issued an apology to this FLOSS dev.
@nixCraft It is good, but it's one of those situations where I wonder if it would have happened if it hadn't gone viral.
@EdCates yes. The initial request seems like management sat on his back while he was typing this email. It was not his intention as a dev but as a dev paid by IBM. Either way, it doesn't look good on IBM's part. That is what I think.