In ~2014, my colleague & I argued that social media (esp. Twitter) had become part of the critical infrastructure of disaster response. People were turning to Twitter during crises to share information about impacts and resources. Disaster responders were using the data shared there for situational awareness, and were communicating in real-time with their constituents. Today’s events underscore just how dangerous it is for society to come to rely on private platforms as critical infrastructure.
@tchambers @katestarbird but everything is private anyway. For instance, even 911 uses a private network to be reachable.
Or we have to regulate private companies at some points if they have reached a certain level of public service.

@michaelmathy @tchambers @katestarbird

But these "private networks" Phone lines and the like etc are HEAVILY regulated assuring access to all users. AND you don't get fed ads all the time from their algorithm feeding your fears with propaganda because you can use the service