Dare ObasanjoA downside of data driven cultures is the belief that if you can’t measure it on a dashboard then it isn’t worth doing.
J.P. Stewart@carnage4life You can still be a data-driven culture and also admit that not everything needs to be measured directly*.
Otherwise, you end up with poor/weak measures covering _everything_ rather than good measures covering _some_ things.
(*Note that indirect measures like feedback or support cases count as well.)