A downside of data driven cultures is the belief that if you can’t measure it on a dashboard then it isn’t worth doing.
@carnage4life every “data driven” culture I’ve been a part of (to different extents) has amounted to “go cherry-pick data to justify the thing you were going to do anyway”

@selviano @carnage4life yep. When a higher up has lost all creativity and vision, they try to feel relevant by talking about all the metrics they’re gathering and acting on— regardless of if it’s junk data or not

It’s basically just astrology in most cases

@carnage4life Everything worth doing can be measured.
@carnage4life that, combined with the Goodharting of a massive number of previously useful metrics.

@carnage4life You can still be a data-driven culture and also admit that not everything needs to be measured directly*.

Otherwise, you end up with poor/weak measures covering _everything_ rather than good measures covering _some_ things.

(*Note that indirect measures like feedback or support cases count as well.)

@carnage4life It also makes it easy to offload risk by not making any decisions, and makes it easy to forget that craftsmanship *is* making decisions even in the face of risk.