In 2018, I received my Census code in the mail. I'm totally blind and had difficulty performing OCR on the code, so I asked the Census Help Line if I could have the code texted to me. They first said that would be fine, but then said they couldn't do it for "security reasons" a standard phrase that is often used to fob people off.
After I issued a media release, being interviewed by several. media organisations and the Minister being asked to comment, a senior official from Statistics NZ actually came to our house on a Sunday afternoon to read me my code, which was absurd.
I started a Parliamentary petition. I appeared before a Select Committee. The Committee was sympathetic. I got a personal apology from the Minister sent to me as an inaccessible PDF image so they had to send it a second time. But in the end, I got a commitment that yes, blind people count and this debacle would never happen again.
Here we are in 2023 and its census time again. This year, I went to the fully accessible website, completed a fully accessible form to get my code texted to me, and have now completed the fully accessible form. I know this wouldn't have happened had I not taken a stand.
So when you think you can't change things for the better, please don't sell yourself short. Each of us have the ability, and I maintain we have the duty, to make good change in the world.
Thank you to all those involved in Government at all levels for getting it so right this time.
