Discovered during the week I was unable to access a Kindle book purchased in 2013. Reason? The order was “too old”, and refund issued to buy again. Which was pointless as the book is now more expensive than when I bought it.

Subsequently discovered 66(!!) other ebooks no longer available for download.

Currently 40 minutes in to a support chat with Amazon.

About to learn, I think, whether we purchase ebooks, or rent them…

[Edit: documenting progress in this thread https://mastodon.online/@monro/109812445178130161]

Rick Monro (@[email protected])

Attached: 1 image The problem first appeared last week, when I attempted to open a book on my Kindle. The book cover appeared in my Library as normal. When I tapped on it, the following message appeared:

Mastodon

Outcome after 1 hour: I need to repurchase each book, then reclaim from Amazon.

Tech. Nol. O. Gy.

@monro sounds like a class action suit incoming
@rw007 @monro Unfortunately not: "Kindle Content is licensed, not sold, to you by the Content Provider." / Kindle ToS wall of text.
(I remembered writing about it back in '13 and looked it up again)
@Mabande @monro well, the button says „Buy“ - judges might see that a higher notion than hidden small print for consumers?
@rw007 @Mabande @monro You are buying the license as outlined in the wall o'text...
@BadExampleMan @rw007 @monro Exactly.
The shift that needs to be made is making the legal system get that the average ToS /EULA is too complex for the average buyer/user to properly understand.
After that, the "Buy" button would change to something along the lines of "Buy the license" (but more obfuscated until the next legal battle).