A thing we (#medium) need to figure out is in what ways, if any, we need to adjust our existing moderation policy to fit in. I don't want to be defederated unnecessarily but it's hard to even define unnecessary.

I think our existing policies are pretty close to mainstream policies, i.e. mastodon.social

Also, our policies pre-date me joining the company and so I have my own personal learning curve here.

For example, looking at mastodon.social and starting at the top.

We do have a healthy sex & erotica community.

If we include them on me.dm, then one rule we could add is that they need to cw their posts?

Ok, we're adults. We know how to scroll past that if, for example, we are at work.

This, btw, is our current Rules as applied to Medium.com.
https://policy.medium.com/medium-rules-30e5502c4eb4

And this addendum for controversial, suspect and extreme content is pretty illuminating.
https://help.medium.com/hc/en-us/articles/360018182453-Controversial-Suspect-and-Extreme-Content

Medium Rules - Medium Policy

Medium is an open platform that exists to share ideas and perspectives from the world’s most insightful writers, thinkers, and storytellers. We welcome thoughtful and civil discussion from a broad…

Medium Policy

Remember, I'm on a learning curve too. So if someone complains directly to me about how these rules have been enforced against them, I generally do look into it.

The people I've looked into have fallen into two camps:

A) Swear that hating on trans people is done out of love.

B) Are anti vax and citing a news story on the website of their local TV news channel as conclusive evidence.

I'm sure we apply the other rules on a day to day basis, but I don't end up hearing about them.

More on figuring out moderation changes between medium.com and me.dm...

Yes to content warning on graphic and adult topics. We should make that a server rule because our main thing will be onboarding mastodon newbies. So the visibility of a rule will help teach a core concept here.

But what about more edge case warnings? Someone suggested on images of food out of sensitivity to people with eating disorders.

That's definitely outside of the level of sensitivity that we currently ask for on Medium.com.

It brings up two questions. One is whether this is a mainstream level of CW? Do most servers put CW on this?

Then two, there must be many other sensitive topics of similar severity and occurrence. What are they? What about lesser sensitivities?

Some of those questions read naive to me because in a lot of ways I am naive.

I think where they head though is to what degree are we responsible for what we put out into the fediverse and to what degree are we responsible for advertising who we are so that some parts of the fediverse can block what we put out?

I do get that being blocked at an instance level and at a user level is a feature here.

We should be blocked by people that don't want to see commercially run instances, by people that don't want to read self promoters (that is what defines the difference between an author and a diarist), etc.

But more than medium.com, a bad actor on me.dm has the potential to bring bad consequences to the other people on me.dm. That cooperative nature begs for tighter moderation.

Placeholder right now based on feedback is to say:

Required CW for adult and violent content. Recommended for trauma, addiction and phobia triggers.

Now another one someone brought up to me is the pro-Russia side of the Ukraine war. Literally they said we should ban it.

The current state of Medium.com is that the Ukraine side is very well represented and often trending. But I'm sure the Russian side exists.

I could imagine this coming up in other harder to police ways too. For example, I believe (correct me if I'm wrong) that the One China concept is fairly mainstream in China.

Thoughts?

@coachtony You are wading into the hard cases. There's a content based approach (e.g. "no Nazis") and a behavior based approach (e.g. "no harassment of people") and in practice there is overlap between what kinds of accounts would be matched by those two. Try to pick some approach which doesn't drag you too deeply into hair splitting and has at least some element of "I know bad content when I see it" (one way or another).
@soaproot Exactly. The thing is that 95% of Medium isn't anywhere near this grey area, i.e. "Advanced Python for Data Scientists"
@coachtony @soaproot there’s nobody triggered by saying actuaries are the world’s oldest data scientists?

@coachtony I've found it interesting and valuable to read your public discussions and thinking on moderation policies for the #fediverse, so I wrote a quick report on it here, so that other people can also see it:

https://write.as/fediverse-report/an-assortment-of-thoughts-by-medium-ceo-tony-stubblebine-on-mastodon

An assortment of thoughts by Medium CEO Tony Stubblebine on #Mastodon moderation and policy

A few days ago Medium announced that they have started their own mastodon instance at me.dm. In their announcement post CEO Tony Stubbleb...

The Fediverse Report
@fediversereport thank you. It was really helpful to discuss this all in public.
@coachtony From this account on this (rubber.social) instance, I make the personal choose to CW and "Mark Sensitive" just about all of my humorous comments and images just to keep in mind the less permissively moderated instances in the Mastodon portion of the Fediverse.
I acknowledge that I am a "guest" on my instance and do not wish to cause consternation to the admins nor harm to my local instance community. I don't wish to overstay my welcome anywhere.

@coachtony really appreciate the thoughtfulness about community norms.

For the question on CWs, this is most often addressed person-to-person. I've never heard of anyone blaming an admin or suggesting blocking an instance over lack of CWs for certain topics (aside from sexual content, which you've already addressed)

@datatitian what if our authors decide to specialize in spoilers?

@coachtony those authors would likely be blocked by many, but I don't see anyone coming for your head over it.

Generally, the consequence for missing CWs on your posts is:
1. People who need that specific CW will unfollow/block you
2. Your other followers won't boost your posts out of concern that they have followers of their own who need the CW (and thus would suffer #1 themselves)

@coachtony because of #2, most people learn pretty quickly that adding CWs tends to, counterintuitively, increase engagement with your posts
@datatitian @coachtony have any admins demonstrated this through numbers? I’m sure it’s not too difficult to analyze since they have access to the data, although the results can only speak to their instance

Getting blocked at server level is more than “people that don’t want to see X”, it’s more complex than that. It’s more about server admins who do not want to see X and do not want to let others (others include everyone with their server addresses and other members of servers that federate with them) see X. The point here is blocking at server level propagates disruption of access to content down the chain of servers that federate with other servers.

This has implications for servers such as Medium as #Medium is NOT just another random server in the #Fediverse given its separate existence elsewhere on the #Web, so Medium on #Fediverse and #Medium on the web (call it ‘Mothership’) is expected to have a level of consonance to allow certain level of access to contents and policies. Each lives off the other and in the best of times respect the usage of each place where it operates.

For example, at this time, many people are exiting Twitter and setting up accounts on various #Fediverse servers such as #Mastodon sites, and if you traverse Mastodon accounts you will sense a tension between Twitter usage and content in #Fediverse. While it is a welcome sign to see Medium set up shop in #Mastodon, note that Medium allows only #Twitter integration with the ‘Mothership’ but users cannot log in to Medium with their #Fediverse credentials.

Besides, Medium IMHO should not blindly copy block lists as well. I hope you have these checks and balances in place @coachtony

Arins Hub

@arinbasu1 Thank you.

Yeah, deeper integration coming.

What it looks like to us is that participation here is close but slightly more strict as compared to the "mothership."

Good, encouraging signs. Thank you for this.

While on this, one of the things that Medium on the web has done remarkably well, is long form content authoring that are “spawned” from specific lines and passages of another essay on Medium (highlights). So a highlight leads to a story in itself. That led Medium to be both a ‘blog’ and more than a blog.

The equivalent of that story leading and chaining to another story is ‘quote post’ in #Mastodon, which is a “no-no” for Mastodonians. A space to watch as to how these will be negotiated.

Arins Hub

@arinbasu1 Ah, that's a good one. Maybe there's a middle ground for us which is the no piling on rule that mastodon.social already has. By default we are definitely in favor of extending and reacting to articles.
@coachtony At minimum document the procedure without a paywall and document the impacts , side affects , implications if any.
@coachtony it isn’t perfect, and it doesn’t solve all difficulties with human communication, but I definitely appreciate the redefining of `cw` from “content warning” to “content wrapper.” I suspect, that if most people learned the later definition from the jump, we’d all use it better our selves, and spend less time telling others how they should.

Excellently put @thomasknoll as different apps on the #Fediverse uses different terms for what #Mastodon calls “content warning”, in essence they are content wrappers. I believe Mastodon’s design model and it’s media strategy needs a careful and thorough academic analysis which as yet I haven’t seen. Some early papers such as quote posts are coming out (thanks to @hildabast ) but this is a space that needs careful consideration.

#FediverseThoughts

@thomasknoll @coachtony

I've been using "content note" when blogging or posting on other social networks, as I like the neutrality of that phrase. "Content wrapper" works well here in that regard.

@coachtony The crux of the matter around CW is it's very dependent on the person. I'd be okay with less CWs if folks tagged their posts appropriately.

I like being able to filter based on that.

@coachtony A great example of a permissively moderated instance (woof.group) where in addition to the "Server Rules" a "Code of Conduct" provides a relatable explanation on CW, Sensitive Media flags, and other considerations to "In short: don't fuck this up."

My personal take on when to CW and Sensitive Media label? "When in doubt, flag CW/flag it!"

Example: https://blog.woof.group/docs/code-of-conduct

Code of Conduct

In general, be kind. If you're going to punch, punch up. Be over 18. You must have the legal rights for any content you post. "I found ...

About Woof.group

@coachtony

Yeah, there's are a lot of "just asking questions" and concern trolling when it comes to cis people discussing trans folks online, accompanied by cries of censorship when they are shown the door. Fortunately, my experience thus far on the Fediverse has been very trans-positive.

@coachtony

I would add that Sexually Explicit content and Erotica both need to say that in the Content Warning. There are many reasons for a CW, some of which I might choose to open (chocolate chip cookie recipes) and others I might not (dead animals).

@HaplogroupNews

Please forward any chocolate chip cookie recipes that are so good that they need a content warning.

@coachtony

Ah. All of them for people who are dieting, who have a disorder like anorexia nervosa or bulimia nervosa*, or for various other reasons. Pictures of food should be clearly marked with the Food hashtag and pictures covered with a CW. That way people reading the global Federated timeline don't get re-traumatized.

* Often binge eating and other food related issues are subsequent to PTSD and C-PTSD.
@coachtony It is one of the things which surprises people new to the fediverse, but yes content warnings on food or alcohol are often a thing here for the reasons mentioned around addiction etc. I'm not sure it is often a server rules thing (policing content warnings is something to be cautious about), but there are content warnings that you do because it is polite not because your admin makes you.
@soaproot scaling is the easy part. We already have a team that does medium.com
@coachtony

I suspect this response ended up in the wrong place. However, I am a bit surprised considering the known stack at Medium.com that your team chose to use Mastodon instead of forking Pleroma or Akkoma.

BTW, please consider changing the number of characters allowed per post from 500 to 2,000 or 3,000. I have found that about 2K is a nice split point between something that I am going to post here and something that I am going to write a full article about.

https://www.draklyckan.se/2021/11/how-to-increase-the-character-limit-for-toots-in-mastodon/

@soaproot
How to increase the character limit for toots in Mastodon – Draklyckan

@coachtony Yes, we are adults. It's okay to allow adult content.
@coachtony I wouldn't worry super hard about the policies (you seem to be doing OK on that as far as I can tell on this thread). I would focus on whether you have enough moderators, plans to scale them up as traffic increases if necessary, and making sure they don't burn out or face an impossible task (e.g. have a team which shares the workload).
@coachtony It’s encouraging to even see people thinking hard about these policies, how to apply them fairly and proactively, and that Medium already had a base set to start from. And you’re talking about all this publicly. I signed up for an account on me.dm a few days ago to move off this .cloud instance. Unsure how long the review queue is tho.

@stopdesign

Awesome. I just approved you. Mostly we are waiting until we have our moderation processes up and our sign-up w/ Medium flow built. But also letting people like you in to help us kick the tires.