WynnofThuleJan 5, 2023
Paris Marx

“The tech industry’s economic dream is building a nightmare for the rest of us: a society more firmly divided between the served and their servants, where the ‘friction’ of human interaction is replaced with digital interfaces.”

For Jacobin, I wrote about the dark side of the on-demand economy the tech industry has been building for the past decade.

https://jacobin.com/2023/01/tech-friction-service-work-dystopia/

#tech #amazon #uber #gigeconomy

Tech Giants Are Building a Dystopia of Desperate Workers and Social Isolation

Tech companies like Amazon and Uber are creating a society divided between the served and their servants, where the “friction” of in-person interaction is eliminated. That friction is the stuff of social connection — a world without it is nightmarish.

Jan 5, 2023 at 7:22pmWeb
Show threadYingtaiJan 5, 2023
@parismarx thank you so much for writing this.
Show threadDeanJan 18, 2023
@parismarx once we mediate the human factor out of interaction what's left over? In many cases a transaction enabled by the underpaid and undervalued people trying to survive. The purchaser has no connection, no commitment to the people providing services. Good article.