@kashhill it's good to read that they're finally going to improve these policies. I read that article when it came out, and it was the drop that convinced me to de-google and diversify most of my digital life (shortly after, I moved out of google drive, google photos and gmail, though the account is still active for a few harder-to-replace features where moving off google had diminishing returns).
For the record, my current stack is:
- protonmail (paid) with different aliases for media sites, ecommerce, services and friends to defeat account-matching advertising targeting techniques;
- onedrive (paid as part of an office subscription) for smartphone photo backups;
- dropbox (paid) for dslr backups and most documents;
- s3 (I'd say paid, but for the space I use, it's practically free) for more important documents.
The "paid" part is key, since it makes me a client, rather than the product.
@kashhill Semi-quick fix for this: use Google Takeout to extract all your photos, use another file syncing service like Mega or OneDrive for photos, delete Google Photos from your phone(s).
Google is evil. Use Google products as little as possible.
And the best advice you can give her right now is back everything up locally.
@kashhill
> Users have an opportunity to challenge Google’s action
But not in a meaningful way, apparently/obviously.
The issue got resolved because an actual human being (PR person likely, but still) looked into it. And that only happened bc you wrote about it.
You're right that you can't do tech support for others.
The issue is that G👀gle doesn't either, unless it's a PR issue.
An appeal is all about providing context, but that wasn't possible before? 🤔
It's naive to think ggl will change.
@kashhill The headline says that her account was restored by the new appeals process. But the article says her account was only restored after the NY Times confronted Google about it.
So is Google’s new appeals process to just threaten them with negative press until they do what they should have done in the first place? Because that’s always been the only process to get a response from a human at Google. Just ask any YouTube creator whose videos got demonetized or taken down unfairly. The only way to get Google to even respond is to have enough followers on Twitter to get the press to notice when that’s happened to you.
Or ask the people whose Google accounts were taken down after they issued a chargeback to Google (sometimes at the behest of Google's own support team) because someone at FedEx stole their Pixel phone in transit and Google refused to refund them.
Trying to appeal anything to Google is basically like trying to have a conversation with a brick wall.
Oof.gif
Modern times call for modern problems.
#GottaLaughToKeepFromCrying
@caffeneko I use encrypted external hard drives, in a rotation. Data is backed up daily if a drive is plugged in. I store the ones not plugged in off-site.
The external drives are not the primary storage, that is on my home server, so migrating to a new backup drive is just plugging in a fresh drive, setting it up, then running my backup script.
I think some of the changes you're seeing here might be EU Digital Services Act -related (see article 20): https://eur-lex.europa.eu/legal-content/EN/TXT/?uri=uriserv:OJ.L_.2022.277.01.0001.01.ENG#d1e2758-1-1