So someone on tiktok was complaining that on mastodon there's no way to see "popular" posts, and I pointed out that it's just a chronological feed rather than a curation algorithm and they said they don't like it because they "have to sift through a bunch of boring posts to find gems."

I've always thought that lots of people SAY they don't like curation/recommendation and would rather just see everything, but they don't actually mean that. šŸ¤·ā€ā™€ļø

Lots of interesting replies to this post, and several folks pointed to this post from a former Twitter designer about implications of design decisions on that platform. https://social.lot23.com/@jon/109372257422277945
Jon Bell (@[email protected])

I'm about to leave Mastodon for a few months. Not because I had a bad time, or couldn't find interesting people, or don't think the concept of a fediverse is dumb. On the contrary, I think it's great. I just have other stuff to do. But before I go, I want to share some thoughts as an ex-Twitter designer and someone who's been on Mastodon since 2018. #mastodon #twitter #ux #design #critique #hashtags #introduction 🧵

Hometown
@cfiesler thanks for sharing it! It’s so interesting.
@cfiesler
Very thoughtful. Sometimes we’re quick to say ā€œit doesn’t work - I’ve triedā€ (so it won’t work for you either) and there’s also the point of Twitter was a business (and thus maybe had a different purpose), but I think Jon makes a valid point that a successful Mastodon (however you measure success) could have some good/bad things in common with Twitter. It won’t satisfy everyone. Can any platform? Editable posts - yes or no?
@cfiesler Twitter was optimizing their algorithm for user engagement — maximizing the time they can serve you ads. This is very different than maximizing enjoyment. Fear/outrage keep people reading.
@jvschrag @cfiesler that was my thought as well. The purpose of the algorithm was to keep people on the site, whether happy or angry so they can serve more ads. It's purpose was not to make users happy or to build a healthy community.

@cfiesler I both understand what he's doing and disagree with it.

For instance, creating an algorithmic timeline based upon making it easier for the people makes sense.

But it also implies that people are subject to an instant-gratification (let the system do it for me) mentality.

Whereas Mastodon gives you (almost) all the stuff you need to curate and filter your own timeline and sends the message... I know you're smart enough to do this!

Positive reinforcement.

Another observation on this thread: I wrote "I've always thought that lots of people don't mean this" and there are a bunch of replies from folks saying that THEY mean it. Which I totally believe! But right now Mastodon is not necessarily "lots of people" and more representative of people who are unhappy with other social media models. Not everyone wants Mastodon to grow, but for those who do, it's important to understand the lots of people.
@cfiesler besides, there IS a way to see popular posts. On the explore tab.
@MikeRiverso @cfiesler Exactly. I think it's more likely that people who would say things like what the OP pointed out are unmotivated to learn a new thing and/or unmotivated to curate their timeline on a new service (which of course feed into each other and are understandable to varying degrees).
@cfiesler Sometimes it's just not for some people and that's ok. #mastodon is for people that are open to new ideas. It's not meant to be like Twitter but in a way unique in it's own category.

@cfiesler oh yeah, my understanding from talking to Twitter folks is that the behavior is clearly in favor of algorithmic. Chronological feeds are bad for new user experience and broadening the content mix.

That behavior may have anti-social outcomes in aggregate, no judgement on that issue. But people retain better on algorithmic content presentations. No debate on that IMO.

@cfiesler I think it's more that they can't contemplate the entirety of what either end of that spectrum means, both in terms of content consumption and in the effects of those methods of consumption.
@cfiesler There is this good thread from a (former) Twitter designer that discusses how they found out that the majority of people really like the machine curation: https://social.lot23.com/@jon/109372257422277945
Jon Bell (@[email protected])

I'm about to leave Mastodon for a few months. Not because I had a bad time, or couldn't find interesting people, or don't think the concept of a fediverse is dumb. On the contrary, I think it's great. I just have other stuff to do. But before I go, I want to share some thoughts as an ex-Twitter designer and someone who's been on Mastodon since 2018. #mastodon #twitter #ux #design #critique #hashtags #introduction 🧵

Hometown

@HenkPoley @cfiesler Honestly, I'm not taking the word of the guy who designed #quotetweets saying that quote-tweets don't increase #abuse based on his inaccessible internal studies, nor that chronological reply sorting is worse simply because the first reply can be #harassment.

But yes, naturally, algorithmically curated timelines will suck new users in better, but that only becomes the biggest priority when your primary goal is making money.

@joshisanonymous @cfiesler Well, a 32 out of 33 attrition rate is kind of bad.
@HenkPoley @cfiesler It really depends. Even taking his 97% claim on faith, what's the rest of the context? Was Tw adding 2mil accounts/day and losing 97% of them? That's still ~22mil new accounts/year. So who cares? People whose sole goal is money care. Additionally, Mastodon is not Tw but rather one part of the entire Fediverse, so it's not just, "You're gonna have the same problems as Tw and need the same solutions."
@cfiesler For future reference, a cached copy of the twitter 97% attrition due to linear timeline thread: https://shitposter.club/notice/APmDUZGf5Tld03jREe
[email protected] (@[email protected])

I'm about to leave Mastodon for a few months. Not because I had a bad time, or couldn't find interesting people, or don't think the concept of a fediverse is dumb. On the contrary, I think it's gre...

@cfiesler That probably leads to some interesting implications such as a recency bias and a limit on the ability for people to be radicalized by algorithm.
@cfiesler I love the chronological feed! ā¤ļø
@cfiesler Coming here has helped me realize that all the ways I was trying to curate my Twitter feed and all the ways I was interacting with Twitter were designed to make it more like Mastodon. I only used chronological, got upset when the algorithm suggested anything I didn't ask for, always used reply or retweet instead of quote tweet ... I think I'm a born Mastodon user.
@cfiesler Somewhere like Facebook (i.e. people I know) I'd prefer to see more recent, somewhere like Twitter (or here), I'd rather see things that are interesting...
@cfiesler Interestingly enough, that's what I like about not having a curation algorithm. I don't end up feeling like the platform is trying to trick me into spending more time and attention on it than needed, beyond just checking the chronological feed to see what I've missed out on in the past few hours.
@cfiesler there's been several long tumblr posts arguing with the tiktokers about whether AO3 should have a rec algo because they don't want to have to search for things or waste time looking for what might be good

@cfiesler For me I prefer linear because I go through a lot of work on my small follow list in order to maximize the effect by basically having others curate for me.

More than 100+ follow list, you have to rely on automated curation.

@ncweaver @cfiesler I have done both (and am attempting that again) by having two identities and curating them differently. One follows 17, the other follows its nose.

But chrono seems best for both types.

@noplasticshower @ncweaver @cfiesler with the client API one could in theory make all kinds of experiments, including having a personalized curation algorithm that "sifts through the boring posts". Maybe arranges threads, too. I am not an expert, but I was told this could be a simple application of reinforcement learning.
@cfiesler I mean it, I got angry at Twitter every time they defaulted my feed back to ā€œtop tweets first.ā€ Utter garbage I follow people for a reason, I don’t need a service to tell me what’s good.

@cfiesler Of course, an algorithmic feed is preferred. The vast majority of users would absolutely prefer such a thing, even if they wouldn't tell you that. That's not news. That's just people being lazy and having the attention span of insects.

The amount of people who would actually prefer a chronological feed is single digit percentages. That is not even in question.

@cfiesler Recent takeaway from Twitter migration discourse is everyone wants more control in theory but dislikes it in practice
@cfiesler the science backs that consistently — people vote with their feet for algorithmic curation
@cfiesler I mean that. I'm the curator of my timeline. I rather read the boring posts of the people I choose to follow than some boosted post of someone I don't know who is.
@cfiesler Interesting... I would think that people genuinely don't like when their feeds recommend them disturbing topics/topics they are trying to avoid, which happens very often in my circle of friends. Seeing popular posts might be of use otherwise. (They forget/aren't aware of other functionality like lists, though.)
@cfiesler These people want to be fed rather than having to engage in new and/or different things. It's kind of gross, and explains so much about what's wrong with algorithmic feed manipulation.
@cfiesler There was an ex-Twitter UX-expert here the other day explaining how they followed the wish of users to have a purely chronological TL, and found that new people stay around way less. So they switched back to algorithmic TL as a default for new users and found that more new users stay in Twitter and start to engage.
I think you should not pander to people who have such a short attention span, but I guess when you run a commercial website, you have to.
/cc @sehe
@cfiesler I wonder how much this correlates with whether someone is looking for content versus conversation. Like, I’m not on here for ā€œgemsā€ — I’m on here to see and share ideas, jokes, and the like.

@cfiesler @neil if you're online all the time, chronological is best.

I go to Facebook once a month, and I want the curated timeline which shows me the hatches/matches/dispatches from my friends.

@cfiesler I just want to point out that on some instances you also have an "explore" tab that allows you to see trending posts and hashtags. I don't use it that often, but I like it as an optional feature.

@cfiesler I want both, with the default being chronological.

What I don't want is an unaccountable algorithm trying to feed me content that improves their advertising click-through and conversion rates.

It's nice to have a timeline that gives me a sense of what is happening outside of my timeline bubble. To be able to dip into content about an event and understand the context of that event.

@cfiesler We have the option, now. I'm keeping my opinion open, but whenever someone decides "let's get AI to figure it out" it's generally with a side of "but we need to have control so that we can do X", where X could be evil.

i.e., what Facebook did. Probably still does.

@cfiesler Does this person only see gems on Twitter?

What's their secret?

@cfiesler I wonder if it would be possible to implement a filter feature that lets you follow hashtags but filter out posts with less than a certain number of boosts or likes. I'd think that would be pretty easy to implement, assuming it's not already possible and I just don't know it.
@cfiesler This is an indication that people are less interested in social and more interested in media. The former is active, the latter, passive.
@cfiesler
I'm one of the people who would rather see everything and always switched Twitter to the chronological feed. The answer to the "sifting through boring" is to (a) unfollow people who largely post boring stuff and (b) follow people who boost interesting posts so you're seeing cool stuff from people you don't follow.
@jeffjarvis
@cfiesler very true! I think it's like the popularity of junk food or trashy television or gossip magazines... there's a difference between what is good and healthy, (what we feel we should do/want), versus what gives us our quick fix / kicks (what we actually crave).
@cfiesler They are the people that want to go to Amazon and be told what books are popular, instead of going to a real bookstore and wander.
@cfiesler It reminds me of some of my intro journalism students saying that ā€œthe news should just come to you straight from the sourceā€ with no commentary but who (very) rarely watch C-SPAN :)
@cfiesler I feel our experience with what the tech companies have pushed has caused the debate to become too binary. Why not have both - and add tools for self curation, similar to the toggle that was on the bird site. Add grouping users to make it easier to get to the communities you want to catch up on (lists or… circles). I’m meticulous about my music library metadata, but still often let the Apple algorithm pick a playlist.

@cfiesler For me the choice is not between curation/recommendation and the unfiltered firehose. It’s between curation/recommendation by mass appeal and curation/recommendation by THE PEOPLE I FOLLOW.

If I have 200 interesting people highlighting the best posts they see—and they, in turn, have a robust network doing the same—that’s the ideal.

It takes time for any user to build that experience, and at first the landscape can seem arid. The challenge is to help them.

@cfiesler yeah, most undergraduates want to be spoon fed. It’s the graduate students that want to do the boring work of knowledge curation. Interesting self selection.

@cfiesler and lists are an option anyhow if you want a more focused feed right?

In any event, existing social media has a whole lot of meandering and aimless bored-scrolling... like, thats part and parcel to social media.

@[email protected] reverse-chron timeline people are very vocal, but I don't think they've ever been the majority, even among technical people.Most people like some curation.

I think some of the problem is that a lot of people don't like _particular_ algorithms, and some algorithms get stuck it strange or harmful loops, with no way of telling them to stop.

I'll give a couple of examples actually! Facebook got me stuck in an irritation loop. It was clearly tuning itself to present me with things I found annoying enough to either reply to, or even hesitate while I scrolled.

Twitter got stuck in a this-is-what you-are-interested-in loop, and never let me train it to show something new.

@cfiesler I think a lot depends on the nature of the curation algorithm. The impression I had was that until fairly recently, Twitter did a pretty good job of presenting me with the edited highlights from my follows, and adjacent stuff that was interesting/ relevant to me. More recently the algorithm seems to be pushing far more extreme contentious stuff at me, presumably in order to boost activity by provoking disputes but it makes for a far less pleasant experience.
@cfiesler ...truth is after trying a chronological tl for a couple weeks now, I'm not a fan of it, and I can't see "explore" on tusky and the "explore" seems to be limited to my server when "what server you join doesn't matter". I need a "trending now" thing that is like toots with high engagement as the first 5 displayed toots in a tl and then chronological toots.
@cfiesler it's extremely difficult to find new ppl to follow on here because without viral tweets it's almost impossible to find fun new ppl outside of my field/hobbies and I don't want more friends in the same field or hobbies lol
@cfiesler there are ppl that are just fun to hang out with and share funny memes and diss celebrities that hate women and there are the nerd circles where you go to have a grand discussion -- and the two do not mix.