Some helpful phrases we should use more often as #teachers and #principals when working with angry, hostile or disregulated students:

Come talk to me.
Work with me on this.
I want to hear your side.
I’m not mad at you.
Tell me what happened?
How can I help you right now?
How can we fix this together?
What do you need?
Want to just sit there for a bit until you're ready?

Kids act out for all kinds of reasons. Often having nothing to do with you. It's not personal. Be professional.