Here’s an idea: let’s call people “people” on the fediverse instead of “users” whenever we can.

Compare:

“There are 42 users on this instance.”

vs

“There are 42 people on this instance.”

Which acknowledges our humanity more?

Language matters. We don’t need to perpetuate mainstream technology’s othering/colonial framing of “us” – designers/developers/other “clever folks” – and “them” – the users (usually one step removed from “dumb user” and usually the ones who get used).

#peopleNotUsers

@aral hah, that reminds me of this ancient blogpost of mine:
https://rys.io/en/43.html

> [R]ights and freedoms that we defend are citizen’s, not user’s. We should not be ashamed to call upon them if we’re supposed to defend them! And seemingly all other sides to this dispute (and many beside it) have to be reminded, over and over again, that people are citizens first and foremost; they can be users afterwards.

@rysiek consider that a person may have several accounts, so i suggest "there are 42 accounts" @aral

@aaronwinstonsmith @rysiek @aral

Also bots, aren't people, but they may still have an account 8-)

@aaronwinstonsmith are folks confused that having an account on one instance implies you aren't also on others? Or can't have more than one account on the same instance? If so then your point makes sense. Although perhaps we should call them "profiles" maybe? @rysiek @aral
@aaronwinstonsmith see work by Hans-Georg Moeller on "profilicity" @rysiek @aral
@aaronwinstonsmith @rysiek @aral 'Members' maybe? You can have 42 membership accounts
@aaronwinstonsmith @rysiek Accounts is definitely the technically correct term (and one I use in my projects also). But we should also consider whether we need absolute precision in this. For example, would “There are around 40 people on this instance” suffice while also keeping the focus on what’s important? (And/or, even better, as someone else suggested on the thread, a chance to also separate the bots: “There are around 40 people and 2 bots on this instance.”)

@aral i've long railed about calling people "resources" - and i think you're right about calling them users as well.

i'll try to change.

@tomasekeli @aral That's not the same. I completely agree regarding the resource part. People are not resources, but when I'm using a software I'm a user - it's simply a role to me.
@aral Users sounds like consumers. A word i i have found insane all my life.
@aral that'd fit nicely with the ability mark an account as a bot or not. "There are 41 people on this instance, and 1 bot"
@aral I think we will also need to reframe "audience"
@aral I love this. Such a small thing, but really feels different.
@aral Monthly active people... strangely appeals to the responsibility that goes along with it.

@aral Tron fights for the people doesn't quite have the same ring to it though 😁

I like this, how about folk? It's the same number of characters.

@aral Excellent idea! 👍 🌺
@aral There are also accounts for projects, companies, bot, and so on. Not sure if we should call them all "people".
@art4 @aral
You didn't mind to call them users, so why is it a problem only now?
@art4 Indeed. Wrote a bit more about this here: https://mastodon.ar.al/@aral/109290747754458203
ar.al🌻 (@[email protected])

@[email protected] @[email protected] Accounts is definitely the technically correct term (and one I use in my projects also). But we should also consider whether we need absolute precision in this. For example, would “There are around 40 people on this instance” suffice while also keeping the focus on what’s important? (And/or, even better, as someone else suggested on the thread, a chance to also separate the bots: “There are around 40 people and 2 bots on this instance.”)

Aral’s Mastodon
@aral that's right, I am not an user of cannabis, I am a person of cannabis.
@SpikeSmolders Surely you’re a person who enjoys cannabis, no? The key thing being that you’re a person first and foremost :)
and here's a downside of using the terms person/people for network identities: there's a risk that the online identity be perceived as defining you, shrinking your personhood to that identity, as if the whole person was contained or captured in that id.
@aral I don't do drugs, it was a joke
@aral there are only 2 sectors that call their clients users, and the other one is drug dealers

always found the notion of 'user' disempowering at best, classist at worst. it usually comes from techno-elitist jargon. 'users' are opposed to those who see themselves as the true masters: the developpers, the admins... who often don't realize they're dispensible, usually in the ocket of some owner, investor, etc...

so yay! power to the #fediverse (and other) 'people'!

@aral many but not all users are humans.

for example, my instance has 3 users but only 1 human. it would be kind of weird to see botsin.space proclaim how many humans are on their instance. in the fediverse case I guess you could split the count based on if an account is marked as a bot.
@aral also interesting is, how would you word the message in this case. because not all bots are marked as such, and sometimes it also goes the other way of people marking themselves as a bot.
ar.al🌻 (@[email protected])

@[email protected] @[email protected] Accounts is definitely the technically correct term (and one I use in my projects also). But we should also consider whether we need absolute precision in this. For example, would “There are around 40 people on this instance” suffice while also keeping the focus on what’s important? (And/or, even better, as someone else suggested on the thread, a chance to also separate the bots: “There are around 40 people and 2 bots on this instance.”)

Aral’s Mastodon
@Johann150 Indeed. And it actually sounds even better when you do split them up: https://so.fnky.nz/@funkypenguin/109290701859566168
David Young (@[email protected])

@[email protected] that'd fit nicely with the ability mark an account as a bot or not. "There are 41 people on this instance, and 1 bot"

FNKY

@aral
I am vociferously opposed to the idea that developers and designers - especially the ones working on Open Source projects - apply the name user as a vehicle for patronization. People who interact with technology are users, them acting in that specific role in that specific context doesn't make them any less peopl-y. The same applies to employees, consumers, etc.

Ranting against these context specific terminologies just looks like wilful antagonism.

@MaxGuthier @aral They're accurate descriptors, if we feel that we dislike something about these labels then we should consider how willing we are to participate in a manner that befits them. (e.g. anyone bemoaning "consumer" should think about whether they are in fact behaving like a consumer)

@MaxGuthier
I was going to reply with something similar, and it was fascinating to see the geek historian elsewhere in the thread point out that 'users' came into digital networks from libraries, not generally known as misanthropic projects. I think it's perfectly fine to talk about 'users' in dev discussions where a user isn't necessarily a human at all (could be another piece of software).

Having said that, @aral has a point. In many contexts 'people' (or 'fedizens') is a better choice.

@strypey @aral

Oh, yes, certainly there is a point. If we talk about the human interactions in the fediverse, certainly we are taking about people. Only if we speak about the adoption and utilization of technology is the term 'user' relevant.

One of the many boons of the #fediverse is that the technological client and the digital society are independent from each other.

@aral There are only two industries who call their customers “users” and follow the marketing strategy of, “If you give them a little bit for free they’ll keep coming back for more.”

@aral @ParadeGrotesque while I don’t disagree with what you’re saying, I think it’s important to acknowledge where the term “user” came from, which, really, is libraries.

Telephones had subscribers, but libraries had users. That same terminology spread to early software systems. So I think in an important way, these big corps have abused the term “user” significantly. Their “users” are really their product.

@aral “had” was a poor word to describe libraries, as if they aren’t a thing anymore. I use my local library today, and everyone reading this should do the same as a library user.
@aral but what about bota? And multiple account ppl? I understand the need, but it would be technically incorrect
@Cooba13 Thoughts on accounts/profiles… https://mastodon.ar.al/web/@aral/109290747754458203 (you’re right, they’re more precise but is precision the most important thing here?) :)
@aral obviously not, just food for thought 😉😁
@aral but is it factual? With bots, people with multiple accounts, "dead" accounts etc. wouldn't the even more abstract "accounts" be more precise?
@gorobar Thoughts on accounts/profiles… https://mastodon.ar.al/web/@aral/109290747754458203 (yes, they’re more precise but is precision the most important thing here?) :)
@aral had exactly the same thought today when i started writing "users" i a toot. Switched to writing "people" instead. Thanks for sharing this!
@aral How about 'peeps'?
@gruff As far as I know, that’s just short for people, right? :)
Urban Dictionary: peeps

short for people friends, close pals

Urban Dictionary
@aral @gruff It has a friendly connotation to it. If I call you my peeps, you're not just some people out there somewhere. We're friends!
@aral I have multiple otherkin mutuals who don't exactly identify with "people", so I generally prefer words like "beings" to acknowledge them :)