"Please hold... we are experiencing an unusually high number of calls."
Dude, if I hear this message every single time I call, then it is not "unusual." This is the "usual" number of calls. You're just cheap, staff appropriately.
"Please hold... we are experiencing an unusually high number of calls."
Dude, if I hear this message every single time I call, then it is not "unusual." This is the "usual" number of calls. You're just cheap, staff appropriately.