Wanted: Developer - Paul Davids

Start date: As soon as possibleJob type: Contractor, full-time, project-based Location: 100% remote, Europe/US timezones preferredCompensation: Competitive,

Lead Assistant Manager - Word Press Developer

Wordpress Front End Developer Location: Remote- Canada( Ontario Region,Toronto) We are seeking a skilled WordPress Front End Developer to enhance and maintain a major sports ticketing site. The role requires strong front-end expertise, experience with partner integrations (like Ticketmaster), and building tools for non-technical users. The ideal candidate delivers scalable, branded solutions with an emphasis on usability, SEO, and performance.

Bildungsreferent*in gesucht | Heinrich Böll Stiftung Baden-Württemberg

Wir suchen zum nächstmöglichen Zeitpunkt eine*n Bildungsreferenten*in | 31,2 Stunden/Woche (80 %) – unbefristet – Vergütung angelehnt an TVöD EG 12 – Arbeitsort Stuttgart und mobil, Bewerbungen bis zum 1. Juli 2026

Leitung Forschungsmanagement (m/w/d)

(Remote) Director of Customer Success

Librestream, a division of Harris; is seeking a Director of Customer Success & Support who is responsible for leading global customer support operations, customer success strategy, and post-sales customer engagement initiatives to drive customer satisfaction, retention, product adoption, and long-term account growth. This role serves as a strategic bridge between customers, support operations, product management, engineering, and executive leadership to ensure exceptional customer outcomes and operational excellence. This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed, approximately 25-50%. Candidates must hold a current, valid passport and be legally eligible to travel internationally. This includes either passport based visa exemption or possession of any required travel visas for entry into Canada, the United States, and the Caribbean. Salary: 110K - 130K CAD What your impact will be: Customer Success Leadership Develop and execute customer success strategies focused on customer retention, adoption, value realization, and expansion opportunities. Build and maintain executive-level relationships with strategic enterprise customers. Lead customer service meetings, escalation management, and proactive engagement initiatives. Monitor customer health metrics, usage trends, adoption risks, and renewal readiness. Customer Support Operations Oversee global technical support operations, ensuring timely resolution of customer issues and adherence to SLAs. Drive continuous improvement initiatives across support workflows, processes, and customer experience using AI. Establish and track KPIs including CSAT, response times, resolution times, backlog trends, and support efficiency metrics. Partner with Engineering and Product teams to prioritize customer-impacting defects and product improvements. Cross-Functional Collaboration Act as the voice of the customer across Product, Engineering, Sales, and Executive Leadership teams. Collaborate with Product Management on roadmap alignment and customer feedback initiatives. Partner with Sales and Account Management teams to identify growth opportunities within existing accounts. Coordinate major incident management and executive customer communications when required. Team Leadership & Development Lead, mentor, and develop Support Agents and other support staff as needed. Build scalable organizational structures, onboarding programs, and performance management processes. Foster a customer-centric, high-performance culture focused on accountability, collaboration, and continuous improvement. What we are looking for: 8+ years of experience in Customer Success, Technical Support, SaaS Operations, or Enterprise Customer Management. 3+ years of leadership experience managing customer-facing teams in a SaaS or enterprise technology environment. Strong understanding of customer lifecycle management, support operations, and enterprise account management. Experience working with platforms such as Zendesk, Azure DevOps, CRM systems, and customer analytics tools. Proven ability to manage executive customer relationships and high-severity escalations. Strong analytical, operational, communication, and stakeholder management skills. What we can offer: 3 weeks’ vacation and 5 personal days Comprehensive Medical, Dental, and Vision paid 100% by Harris starting from your first day of employment Employee stock ownership and RRSP/401k matching programs Lifestyle rewards Remote work and more! About Librestream: Librestream delivers advanced AR and AI-driven software that empowers frontline workers in industries like manufacturing, energy, and aerospace to access expertise, capture knowledge, and perform critical tasks more efficiently. Through its Onsight platform, organizations connect field technicians with remote experts using real-time video collaboration, AR guidance, and digital workflows—improving productivity, safety, and knowledge retention across global operations. About Harris: Harris is a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. (“CSI”, symbol CSU on the TSX), Harris has become the cornerstone for CSI’s investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment – both in the people and products that we offer and making investments in acquiring new businesses. #LI-remote At Harris, we believe great people build great software. We offer an environment where employees are empowered to make a real impact, grow their skills, and shape their careers. Our teams enjoy a supportive, award‑winning culture, a casual and collaborative workplace, and opportunities to learn from a diverse group of businesses and industries. We are financially strong and proudly part of Constellation Software Inc. (CSI), the largest software company in Canada, providing long‑term stability alongside entrepreneurial autonomy. In addition to a competitive compensation and benefits package, we offer meaningful perks, flexibility, and—most importantly—a culture that values people, curiosity, and having fun while doing great work. Follow us on LinkedIn to learn more about our culture, values, and career opportunities. Harris is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Applicants who require a reasonable accommodation due to a disability may contact us by email at [email protected]. Accommodation requests may be made at any time. This email address is dedicated solely to accommodation requests and cannot be used to inquire about application status. Know Your Rights Poster EO 13496: Notification of Employee Rights under Federal Labor Laws Our commitment to fair and equitable hiring. As part of our recruitment process, we use artificial intelligence (AI) tools during the initial screening phase to help identify candidates whose qualifications most closely align with the requirements of the role. This technology supports efficiency and consistency in the early stages, but it never replaces human judgement. All subsequent evaluations and final hiring decisions are made by our recruitment professionals. AI does not make final hiring decisions.