ITX MikeHad to relocate our internet fiber for some building construction. Took pains to protect the exposed 1ft of exposed fiber at the end. Enclosed in flex conduit, taped conduit to some CAT6 cable so it didn't stretch or put tension on the fiber. Still messed it up - red light of death on the ONT. Sigh...
With the new modem and router hooked up, he gives the client their new WiFi password and leaves. Took *3 buildings* completely offline. I couldn't understand when the client said the status LEDs on the power strips were pulsing on and off. How a new cable modem could possibly do that. These damn curvy modems are SUCH a pain to hang - they finally come with wall mount brackets. But he didn't leave that either. 🤷♂️ AMAZED nothing reset to defaults with power cycling like that. #SysAdminNightmares
OMG. This statement from #ALPHV about the #MGM hack. 😂 #InfoSec #SysAdminNightmares #CyberSecurity #Okta https://twitter.com/mikko/status/1702421207738663281
How in the world is an #ISP like #Spectrum deploying routers that a) only allow configuration from a mobile app and b) don't let you change the LAN IP. #SysAdminNightmares
Sure, let me reconfigure the entire business network because you swapped out their router yesterday and didn't ensure they had the same LAN numbering. Where do I send the bill? 🤬 #MSP #InfoTech #Internet
Customer starts having weird printing and media attachment issues with their main business software. We login to a couple PCs and get prompted about network discovery like it's a new network... On a domain network 💀 Primary domain controller lost a power supply and was waiting for a new one. Secondary somehow lost its secure connection between AD and DNS when updates applied. Man those were some tense moments while we waited to see if the connection re-creation worked. #SysAdminNightmares
This is the stuff of #SysAdminNightmares We moved our office ~4 years ago. Just down the street. So we grabbed our cable modem and plugged it in at new office - worked great. Paying bill couple weeks ago happened to notice the old address still listed. Whoops. Forgot to tell them - ok. So I call and tell #Spectrum I need to update service address. Everything works great. "Oh well you might be somehow using the old person's service, so we need to send a tech out. It'll cost $99" #MSP #InfoTech
I mean... Completely disabling Microsoft Office along with all AppData located programs IS an Attack Surface Reduction. Right? 🤷♂️
So maybe NOW you'll change all those passwords that #LastPass flagged as compromised or duplicated for the past year 🤔
Aaaaaaaaaaaaaaaand... they got the #LastPass vaults (all of them? Some of them?). Still encrypted, but... They know what sites you had stored and your main email address so... That's not great. #InfoSec #MSP #SysAdmins #SysAdminNightmares
https://blog.lastpass.com/2022/12/notice-of-recent-security-incident/
