Thousands flock to new city centre hub as Y Storfa officially opens

The former BHS department store on Oxford Street has been transformed into a buzzing community hub, bringing the city’s Central Library, housing services, archives and advice centres together under one roof.

Crowds pour in since doors opened

Y Storfa has been open since December 1 and has already welcomed thousands through its doors. Social media has been flooded with praise from locals.

Visitor Pat Baldrian said:

“I really like it. I’ll be a regular visitor – it’s so convenient whilst in town.”

Ronny Oner added:

“It was super busy when we popped in to have a gander.”

Library visitors engage with Swansea’s cultural collections at Y Storfa, now more accessible than ever.
(Image: Swansea Council)Council leader Rob Stewart, Minister Julie James and cabinet member Elliott King officially open Y Storfa, Swansea’s new city centre public services hub.
(Image: Swansea Council)

Ministers cut the ribbon

The hub was formally opened today (December 17) by Julie James MS, Counsel General and Minister for Delivery, alongside Swansea Council leader Rob Stewart and cabinet member Elliott King.

Council leader Rob Stewart said:

“It’s fantastic that Y Storfa has enjoyed successful public and formal openings – and that so many people have already visited and given us great feedback. It’ll deliver essential services to people from across Swansea and will help drive new business to nearby traders. It’ll be even better when we complete our ongoing transformation of the neighbouring Castle Square which will soon be greener and more welcoming than ever.”

Bilingual plaque marks the official opening of Y Storfa in 2025, funded by the UK and Welsh Governments.
(Image: Swansea Council)Exhibition at Y Storfa traces the history of the site, from Victorian arcades to modern public services.
(Image: Swansea Council)

Services under one roof

Inside Y Storfa, visitors will find the city’s Central Library, a children’s library with sensory play, the West Glamorgan Archive Service, Housing Options and Housing Support, plus bases for Careers Wales and Citizens Advice Swansea Neath Port Talbot. Swansea University’s South Wales Miners’ Library has also moved in.

To mark the opening, an exhibition in the community event space highlights the building’s history and the changing face of the city centre.

Employment support on offer at Y Storfa through Communities for Work, helping residents find jobs and training.
(Image: Swansea Council)

Praise from partners

Jayne Bryant, Welsh Government cabinet secretary for housing and local government, said:

“With the opening of Y Storfa, we’re bringing essential services together under one roof – making support more accessible while creating a vibrant hub that strengthens Swansea’s community and boosts local businesses. I’m proud that our Welsh Government Transforming Town programme helped to fund this project, and I’m delighted that so many residents of all ages are already using this fantastic space.”

Caroline Newman, chief officer of Citizens Advice Swansea Neath Port Talbot, said:

“Citizens Advice Swansea Neath Port Talbot are already settling in to Y Storfa. Access for clients is much easier and the surroundings warm, bright and welcoming. Having the right environment is far more conducive to helping some of the most vulnerable people in our community.”

Sian Williams, head of Cultural Collections at Swansea University, said:

“We are delighted that Y Storfa will be the new home of the South Wales Miners’ Library. Our new location will mean these remarkable collections — rich in stories of Wales and Swansea’s industrial and cultural heritage — are even more accessible. We look forward to collaborating with Swansea Council colleagues and the other Y Storfa tenants to engage new audiences, inspiring and informing future generations.”

Visitors explore digital resources at Y Storfa’s Central Library, now housed in the repurposed BHS building.
(Image: Swansea Council)

A new heartbeat for the city

With hundreds of nearby parking spaces and easy access to public transport, Y Storfa is set to become a central hub for Swansea life.

Ian Rees, regional director for Kier Construction Western & Wales, said:

“It has been fantastic to see Y Storfa buzzing with life since it opened. Delivering this vibrant space in the heart of Swansea city centre embodies our commitment to creating sustainable, community‑focused facilities that will benefit future generations for decades to come.”

The council says the hub will grow even further once the neighbouring Castle Square is transformed into a greener, more welcoming public space.

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Swansea Central Library preparing for move to Y Storfa hub

Swansea’s Central Library is set to leave its long‑time home at the Civic Centre next month, with the council confirming the building will close from Monday 20 October ahead of a move to Y Storfa, the new community services hub being developed in the former BHS unit on Oxford Street.

The authority says more than 60,000 books, along with maps, microfilm reels and other resources, will be packed up and transferred to the new site. The library at Y Storfa is due to open later this year, although the exact date has not yet been announced.

Preparing for the move

During the transition, library members will still be able to use Swansea’s 16 other community libraries. Borrowed items can be returned at those branches, while online services such as eBooks, audiobooks and digital magazines will remain available around the clock.

Events including rhyme time, reading groups and digital support sessions will also continue at community libraries. Memberships will automatically transfer to the new Central Library, and loan periods will be extended to support customers during the closure.

The current Swansea Central Library at the Civic Centre, which will close on 20 October ahead of the move to Y Storfa.
(Image: Swansea Council)

📚 What is Y Storfa?

A new community hub:
Y Storfa is being developed in the former BHS unit on Oxford Street as a multi‑purpose community services hub.

What it offers:
The council says it will promote community cohesion, digital inclusion, wellbeing and opportunities for learning and growth across Swansea’s diverse communities.

Services under one roof:
Confirmed tenants include Swansea’s new Central Library, the West Glamorgan Archive Service, the council’s customer services centre, Housing Options, revenue and benefits, Careers Wales and Citizens Advice.

Flexible spaces:
The hub will also provide agile accommodation for third sector groups, public bodies and private companies that share its community ethos, with collaborative office space designed to support local initiatives.

Part of regeneration:
Y Storfa is described as a flagship project in Swansea’s £1bn city centre regeneration, supported by the Welsh Government’s Transforming Towns programme.

A hub at the heart of the city

Y Storfa is being described by the council as a flagship part of its £1bn city centre regeneration programme. The hub will bring together a wide range of services under one roof, including the council’s contact centre, Housing Options, lifelong learning and the West Glamorgan Archive Service.

Other organisations due to be based there include Careers Wales, Citizens Advice and Swansea University’s South Wales Miners’ Library. The location, in the heart of Oxford Street, is close to bus routes, cycle paths, taxi ranks and car parks.

Cllr Elliott King, Swansea Council’s Cabinet Member for Culture, said:

“Y Storfa will give residents a modern, welcoming Central Library at the heart of the city centre, making it easier than ever to access books, digital resources, and a range of services all in one place.

“This move is a key part of our wider regeneration plans that are transforming Swansea for the future.”

An artist’s impression of Y Storfa, the new community hub on Oxford Street that will house Swansea’s Central Library and a range of other services.
(Image: Swansea Council)

Looking ahead

Council Leader Cllr Rob Stewart said the relocation was about more than just moving books and services.

Cllr Rob Stewart, Leader of Swansea Council, said:

“It’s about creating a central hub where people can learn, access support, and come together as a community. It’ll also combine with many other schemes to create the footfall the city centre needs to attract more shops and other businesses.

He added that the move would also help generate footfall for the city centre, supporting shops and businesses, while freeing up the Civic Centre site for redevelopment.

“Swansea’s regeneration is moving forward at pace, and Y Storfa is a flagship part of that journey.” Cllr Stewart added.

Key details

  • Civic Centre library closes: Monday 20 October
  • New Central Library at Y Storfa: Opening later this year (date TBC)
  • Other libraries: 16 community branches remain open as normal
  • Online services: eBooks, audiobooks, digital magazines available 24/7
  • Updates: Swansea Council website and Swansea Libraries social media

About Y Storfa

The Y Storfa project is supported by the Welsh Government’s Transforming Towns programme and is one of several schemes forming part of Swansea’s wider regeneration strategy.

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#archives #BHS #books #CareersWales #CentralLibrary #CentralLibraryMove #CentralLibraryRelocation #CitizensAdvice #CivicCentre #CllrElliottKing #CllrRobStewart #Library #maps #microfilm #OxfordStreet #PrincessWay #SouthWalesMinersMuseum #Swansea #SwanseaCouncil #SwanseaLibraries #WestGlamorganArchiveService #YStorfa

Y Storfa community hub takes shape in Swansea city centre

Progress continues on Swansea’s flagship community services hub Y Storfa, with key features now emerging at the former BHS building in Oxford Street.

The development is part of Swansea Council’s £1bn regeneration programme and will bring together a wide range of public and third-sector services under one roof.

Recent construction milestones include the installation of a striking three-storey steel stairway, beach hut-style meeting pods for Careers Wales, internal and external windows, and new cladding panels. The work is being carried out by main contractors Kier Group and remains on track for completion this year.

External cladding panels go up at Y Storfa.
(Image: Swansea Council)

Council leader Rob Stewart said: “It’s great to see progress being made on our repurposing of this very large city centre site for public services. Y Storfa will be a fantastic location for people from across the city to access essential services.”

Once open, Y Storfa will house council-run services including the central library, a new children’s library, Housing Options, lifelong learning, the West Glamorgan Archive Service, and the contact centre. Non-council tenants will include Careers Wales, Citizens Advice, and Swansea University’s South Wales Miners’ Library.

Work continues at Y Storfa.
(Image: Swansea Council)Work continues at Y Storfa.
(Image: Swansea Council)Work continues at Y Storfa.
(Image: Swansea Council)Work continues at Y Storfa.
(Image: Swansea Council)

The hub is designed to be easily accessible, located close to car parks, bus stops and cycle routes. It is expected to boost footfall for nearby businesses and contribute to the vibrancy of the city centre.

Cllr Stewart added: “This area of the city centre is being transformed with a great mix of public and private sector investment. Castle Gardens is going to be greener and much more welcoming, there are plans for new homes above McDonald’s, and new homes and businesses are being created at the former Castle Cinema.”

The Y Storfa project is supported by the Welsh Government’s Transforming Towns programme.

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Swansea libraries to celebrate 150 years in the city

The city’s first library opened in St Helen’s Road in 1875 and our team now needs you to share your favourite library and reading memories to help mark the latest chapter in this never-ending story.

Elliott King, Cabinet Member for Culture and Equalities, said: “In the early days of Swansea libraries, it was a contribution of social significance if you donated books to your local library.

“Today we’re hoping our residents and local celebrities will give us their library memories instead.

“The memories we’re hoping to hear about could be anything from your first recollection of visiting a library, your favourite first book, a moment from a book that changed your life – or even the most recent book you’ve read and why. These are just a few ideas and you’re bound to have your own.

“If you want to make a quick contribution, please just drop us an email [email protected]

And if you want to know more about 150 years of Swansea Libraries, odd facts and quirky tales about the contribution they’ve made to the life and culture of our communities, head over to the Central Library from May 6th and check out the exhibition.

Cllr King said: “We’ve got a thriving libraries’ service at the heart of our communities right across Swansea. These days we do, of course, offer many more services than opportunities to borrow and read books.

“Our libraries are much-loved community hubs. They’re hives of activity with access to everything from recycling bags to the complete works of Shakespeare and the latest online news.

“We’re a meeting place as well, with events going on almost every week in almost all of our 17 libraries. We also help host other informal council services like our Local Area Co-ordinators.

“If a resident wants to research something and isn’t sure about where to start, their local librarian can often be a first port of call.

“But some things haven’t changed. You can see from the history of Swansea libraries that, from the very beginning, libraries were a status symbol that highlight to others just how important education and reading is across all communities, helping to create cultural cohesion.”

#books #CllrElliottKing #Library #Swansea #SwanseaCouncil #SwanseaLibraries