If she had transferred to #Bitbuy or one of the larger, older Canadian exchanges _first_ would she have been dropped then?
#Shakepay has had breaches - https://blog.shakepay.com/we-had-a-data-incident-heres-what-you-need-to-know/
But otherwise, they don't show up in @molly0xfff 's https://www.web3isgoinggreat.com (so that suggests they're not _terrible_) and there doesn't seem to be much about them other than they ARE certified/authorized/regulated? by #CIRO.
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