"37-39. Please stop seeing every precious and beautiful aspect of life on earth as a commodity to be controlled and exploited for wealth. Now, see, this is a tough one. It’s so tough that I’m giving it three entries. It’s tough because I know you know you fucked up. You’re aware that much of the world has soured on you. You’ve seen a fleet of headlines like “AI Companies Know They Have an Image Problem” and “AI Has a Message Problem.” You’re aware that the loathing people feel for AI is making them look again at the other products you’ve inserted into every corner of their lives and realize with fresh disgust the many, many ways in which those products represent broken promises. They don’t work as they’re supposed to. They make life more frustrating, stressful, competitive, and alienating rather than easier and more connected. You’re using them to spy on your customers, whom you view as vessels of monetizable data more than as people, and whom you hold in increasingly palpable contempt. You see that we see this, and you’re surely hard at work on ways to fix the problem.

But this is where things get tricky, because I don’t think you want to fix the problem, not really. I think that, to you, “fixing the problem” means fixing the image that conceals the problem. I think you want to keep doing all the same stuff while selling us a better story so that we’ll let you get away with it. And that doesn’t fix anything at all.

Because the truth is, tech doesn’t have an image problem. It doesn’t have a message problem. It has an intention problem."

https://www.theringer.com/2026/05/28/tech/pope-leo-xiv-ai-encyclical-tech-industry-problems

#BigTech #TechIndustry #Capitalism #Monopolies #Oligopolies #PopeLeon

The 40 Most Rage-Inducing Problems in Tech

The bugs, broken apps, and nightmare customer-service bots we can't escape, presented as a blessed and sacred addendum to Pope Leo XIV’s new encyclical on AI