زويل تيك23 strong ways to fix phone not receiving calls huawei
phone not receiving calls huawei.Many people want a solution to the phone not receiving calls huawei issue, and that’s what we’re going to talk about.
why is my huawei phone not receiving calls
The method to solve the issue depends on understanding the cause. To do this, you should first identify the reason as follows: Insert the SIM card into another phone and call it. If the call is received, the problem is with your phone. If not, the issue may be with the SIM card or the network.
To determine the cause, look at the signal bars at the top of the screen. If you don’t see any bars, the lack of network coverage is likely the cause.
If there is coverage, ask people around you using the same network if they are facing the same problem. If they are, it may be a temporary network issue. You can contact customer service to confirm. If the network is not the issue, the SIM card may be faulty or blocked for some reason.
How can I fix call problem in Huawei?
1. Remove the phone case
Metal or magnetic cases can interfere with the phone’s ability to receive network signals. Remove such cases and any accessories on the back of the phone.
2. Restart the phone
Turning off the device for a few minutes and then restarting it can solve temporary software issues that may cause call reception problems.
3. Turn off Airplane mode
This mode shuts down all mobile connections, such as mobile network, Bluetooth, and Wi-Fi. Turn it off by going to Settings > Wireless & Networks > ensure the Airplane mode toggle is off. If it’s on, turn it off for 5 minutes and then turn it back on.
4. Disable call forwarding
Open the Phone app > Tap the three dots in the upper left > Settings > Call forwarding > Disable all forwarding options
by clicking on each option and selecting Disable. Alternatively, you can dial “#21##*” to cancel all call forwards or “#004##” to stop call forwarding in specific cases
5. Turn off call barring on the SIM
Open the Phone app > Tap the three dots > Settings > Additional settings or More > Call barring > Turn off any option causing incoming call blocking. If the phone asks for a password, enter 0000 or 1234.
Check call waiting feature: Ensure this feature is turned on by going to the Phone app > Tap three dots > Settings > More > Enable the “Call waiting” option.
6. Choose the mobile network manually
Go to Settings > Wireless & Networks > Mobile network > Network operators > Turn off “Automatic” and wait for the phone to finish searching for networks > Choose the name of the network your SIM is on.
7. Change preferred network mode to Automatic
On Android phones like Huawei, you can choose your preferred network type, whether 4G or 5G. You may have selected a mode not supported by the SIM or not yet available in your region. Fix phone not receiving calls huawei by going to Settings > Wireless & Networks > Mobile network > Preferred network mode > Choose “LTE/WCDMA/GSM Automatic”.
8. Check SIM card activation
If you accidentally disabled the SIM card, reactivate it by going to Settings > Wireless & Networks > SIM card settings > Ensure the toggle next to the SIM with the issue is on.
Enable mobile data: If mobile data is turned off, turn it back on by going to Settings > Wireless & Networks > Mobile network > Enable “Mobile data.
9. Reset APN settings
Incorrect APN settings can cause network connection issues. Go to Settings > Wireless & Networks > Mobile network > Access Point Names > Tap the three dots > Reset to default settings to solve the phone not receiving calls huawei problem.
10. Turn off Wi-Fi calling
Wi-Fi calling allows making and receiving calls when you have a Wi-Fi connection in an area with weak or no network coverage. While beneficial, it may interfere with the phone’s ability to receive calls. Turn off this feature by going to Settings > Wireless & Networks > Mobile network > Wi-Fi calling > Turn off the toggle switch.
Note: This feature may not be available on all carriers or in some countries
11. Turn Off Silent Mode
If you have activated silent mode, you may not notice your phone ringing. To turn it off, go to “Settings” > “Sounds” > “Check if the silent mode option is off.
12. Clear Phone App Cache
You can try solving the issue of phone not receiving calls huawei by going to “Your phone’s settings” > “Apps & notifications” > “Apps” > Find “Phone app and tap on it” > “Force Stop” > “Storage” > “Clear Cache” > “Clear Data”.
Note: Clearing data will erase your phone log.
13. Delete Recently Installed Apps
Recently installed apps from unknown sources might block incoming calls, especially if they are harmful apps. Try uninstalling recently downloaded apps one by one, especially “Call Apps,” “Call Blocker Apps,” and “Screen Changing Apps”.
Do this by opening “Settings” > “Apps & notifications” > “Apps” > Click on the app you want to delete > Press “Uninstall.” After each deletion, restart your phone and make sure the issue is resolved.
14. Disable Do Not Disturb Mode
The “Do Not Disturb” feature can disable sound and vibration alerts for incoming calls unless specified. If enabled, a crescent moon icon will appear in the status bar.
Try solving the issue of phone not receiving calls huawei by turning off this feature. Go to “Settings” > “Sounds” > “Do Not Disturb” > Turn off the toggle next to “Do Not Disturb.” Then, disable the scheduled option.
If your phone has a Digital Wellbeing feature, it might control this mode. To check, go to “Settings” > “Digital Wellbeing & Parental Controls” > “Wind Down” > “Disable”.
15. Unblock Calls
If your phone isn’t receiving calls from specific people or numbers, you might have accidentally blocked them.
Open the “Phone app” > “Settings” > “Block Harassment” > “Call Blocking Rules” > Turn off all blocking options like block all incoming calls, block unknown numbers, and block private and unknown numbers.
After that, go back and click on the gear icon at the top, then click on “Block List” > Unblock the number from which you are not receiving calls.
16. Update Phone System
Phone updates can fix system issues causing call reception problems. Try solving the issue of phone not receiving calls huawei by updating your phone.
Go to “Settings” > “System” > “System Update” > “Check for Updates,” and wait for your phone to search for available updates > Download and install the available update.
Note: Please avoid installing beta updates as they may contain issues.
17. Check SIM Card Cleanliness and Integrity
A dirty or damaged SIM card can lead to your phone not receiving calls. To check, remove it and examine the metal part.
If it’s corroded, it’s damaged and needs replacement. If it’s in good condition, gently clean it with a soft, dry cloth to remove dust.
Follow the manufacturer’s instructions to insert the SIM card correctly. Incorrect insertion may prevent the phone from recognizing the SIM card.
18. Reset Network Settings
If you’ve messed with network settings, you might not be able to receive calls. To fix this, go to “Settings” > “System” > “Reset” > “Reset Network Settings” > Confirm by pressing it again. You may need to enter your phone password to proceed.
Note: This action may delete your Wi-Fi password.
19. Factory Reset
A factory reset can help solve the issue of phone not receiving calls huawei but it will delete data such as videos, contacts, etc. To avoid this, backup your data.
You can perform a reset by going to “Settings” > “System” > “Reset” > “Factory Reset” > “Reset Phone” > Press it again to confirm.
20. Visit a Phone Service Center
the problem persists, the cause might be a component malfunction, such as the battery or exposure to liquid. Visit a Huawei phone repair center for assistance.
21. Move Closer to a Window to Resolve
If you’re in an area without network coverage, you might face this issue. If this is the case, the solution is to move to a higher place or closer to a window.
22. Check if the SIM card is Blocked
Telecom companies may block your SIM card from receiving or making calls if you’re delayed in paying for services, like recharging your balance. Ensure all is well by contacting their customer service through their social media platforms.
23. Report Number Transfer Issues
If you’ve switched from one telecom company to another while keeping the same number, you might need to wait for about 24 hours for the transfer process to complete. If you believe it’s taking longer than necessary, contact the customer service of the network you switched to for any issues.
Note: The phone used in the explanation is Huawei Y9, so settings and locations may vary based on your device model.
24. Buying a new phone
If the problem recurs even after visiting the service center, it may be time to buy a new phone. Discover the latest phones of this year at discounted perices.
Note:“I may earn a commission if you visit or make a purchase through the links provided.”
Sources
