@markhughes @neil I basically had 2 separate issues:
Firstly, cash in a #NationwideBank "quick access" ISA, which was in the days where "quick access" meant "fill in a form and wait a week". Except the local branch were out of the appropriate forms for about 3 months and you couldn't download them from anywhere, so no way to actually ask for my cash.
@neil if you don't hold the keys it's not your money.
#NationwideBank messed me about over a trivial transaction, then froze my account during the switch to another bank (without telling me) depriving me of my funds and causing the debits to fail on both old and new accounts.
After offering £80 compensation, they refused to complete the switch until I phoned to pay 30p interest they caused.
They will have to pay me much more but every bank is becoming like this & making the case for #crypto🤦♂️
UK banks have become much worse and shifted large amounts of work and stress onto customers just to do the same things they used to do with the worse accuracy and efficiency.
We have faster transfers that get blocked far more, a switch system that breaks terribly if anything unusual happens and accounts that are routinely frozen for trivial matters and kept locked for months as customers struggle to stay afloat. #NationwideBank #LloydsBank #CoopBank #SmileBank no difference.
Steve Hill 🏴🇪🇺
Mark Hughes