Thank you for joining us for ten years of #LeanUXmas! Have a Merry Christmas and a Most Excellent New Year!

If you enjoyed it you should subscribe to our newsletter! Curated articles to help you deal with the messy spaces where strategy, delivery, & research work overlap. 👇🏻

https://2023.leanuxmas.com/post/737681030249578496/thank-you-for-joining-us-for-ten-years-of-lean

#LeanUXmas Day 24: “Engineering Managers do Triage Work. Do we know this?” by @grimalkina

https://2023.leanuxmas.com/post/737545146000900096/day-24-engineering-managers-do-triage-work-do

“After several research projects and across 25+ in-depth sessions with teams tasked with engineering transformation, as a psychologist for software teams, I think we’re fundamentally failing to prepare engineering managers to handle the sociocognitive work of triage.”

#LeanUXmas Day 21: “Do You Really Need A Repository?” by Emily DiLeo

https://2023.leanuxmas.com/post/737273363237634048/day-21-do-you-really-need-a-repository-by-emily

“As soon as people learn that I’m an archivist/librarian working in UX Research Ops, they ask me, “How do I create a Repository?? OMG my team really needs one — we can’t find anything!” In many cases, these teams don’t actually need a repository (yet). They need to get their own house in order by applying principles of knowledge management.”

#LeanUXmas Day 20: “Can You Create An Evidence-Guided Roadmap?” by Itamar Gilad

https://2023.leanuxmas.com/post/737182737222533121/day-20-can-you-create-an-evidence-guided-roadmap

“The problem is most of the existing roadmaps are not in this state. They’re in early confidence states. They’re mostly based on opinions and what I call anecdotal evidence, which is usually either the CEO talking to a few customers, or we are copying this feature from the leading competitor assuming that they know something we don’t.”

#LeanUXmas Day 19: “The Art of Communication Design” by Melinda Seckington

https://2023.leanuxmas.com/post/737092204762415104/day-19-the-art-of-communication-design-by

“we also have so many different people that we want to communicate with: there’s lots of different languages, different cultures, different backgrounds. And there are different ways of perceiving and interpreting messages. Sometimes you need to take the time to understand what it is you want to get across, so that you can design whether it will have the right impact.”

#LeanUXmas Day 18: “The Elusive High Performing Team” by Judy Graham

https://2023.leanuxmas.com/post/737001608087568384/day-18-the-elusive-high-performing-team-by-judy

“I have been around working in IT for quite a long time now and only a few times have I ever seen really truly high-performing teams. […] what held back other teams from reaching the same level and how we purposefully worked with a couple of teams over a one-year period in 2022 to really help them become that highly engaged and happy team able to perform at ever higher levels.”

#LeanUXmas Day 17: “Cross Functional-Collaboration: Challenges and Strategies for Success” by Tim Neusesser

https://2023.leanuxmas.com/post/736911020278382592/day-17-cross-functional-collaboration

“The strategies for addressing these challenges are not one-size-fits-all. Instead, they serve as a starting point to raise awareness and support the development of customized approaches tailored to each unique circumstance.”

#LeanUXmas Day 16: “How To Communicate When Trust Is Low” by Charity Majors

https://2023.leanuxmas.com/post/736820364690309120/day-16-how-to-communicate-when-trust-is-low-by

“When a relationship has very little trust, you tend to interpret everything someone says in the worst possible light, or you may hear hostility, contempt, or dismissiveness where none exists. On the other side of the exchange, the conversation becomes a minefield, where it feels like everything you say gets misinterpreted or turned against you no matter how careful you are trying to be.”

#LeanUXmas Day 15: “Team Memory, Organisational Sharing and Serendipity in Distributed Workplaces” by @ewebber

https://2023.leanuxmas.com/post/736729770991255552/day-15-team-memory-organisational-sharing-and

“How do we know what’s going on when we’re working in remote or hybrid organisations? How do we get the right information to the right people, find what we need and bump into ideas that can lead to something else? Distributed workplaces make it hard, but not impossible.”

#LeanUXmas Day 14: “Using Research Ops to ignite your Continuous Discovery Practice” by Julian Della Mattia

https://2023.leanuxmas.com/post/736639218582011904/day-14-using-research-ops-to-ignite-your

“By crafting a scalable participant sourcing process, helping minimize bias in interviews, triangulating insights, recording and preserving knowledge, and fostering continuous ideation, businesses can make the most our of a Continuous Discovery practice.”