Leaders don’t just listen to respond—we listen to transform.
McKinsey calls it “third ear” listening: tuning into emotion, intention, and silence.
It’s not soft—it’s strategic.
OD starts when we hear what’s not said.
#Leadership #OD #ThirdEar #OrganizationalDevelopment #IASPBOK #DeepListening #TrustBuilding https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-how-to-listen-with-your-third-ear
McKinsey calls it “third ear” listening: tuning into emotion, intention, and silence.
It’s not soft—it’s strategic.
OD starts when we hear what’s not said.
#Leadership #OD #ThirdEar #OrganizationalDevelopment #IASPBOK #DeepListening #TrustBuilding https://www.mckinsey.com/featured-insights/mckinsey-on-books/author-talks-how-to-listen-with-your-third-ear