#AnalogueSwitchOff: #BT customers left for weeks without a #landline -

BT says that it will not be proactively switching customers with a #HealthcarePendant, who only use landlines, customers with no mobile signal, and customers who have disclosed any additional needs. Customers who fall into any of these categories should contact the telephone operator to ensure their data is up to date, it says.
https://www.theguardian.com/money/2024/feb/24/analogue-switch-off-bt-customers-left-for-weeks-without-a-landline

Analogue switch-off: BT customers left for weeks without a landline

Amid growing opposition to the move to a digital service readers tell of being sent bills to fix problems the company caused

The Guardian