AutisticMumTo3Aug 12, 2024

BBC News: Drivers receive Dart Charge fines despite never using crossing

https://www.bbc.co.uk/news/articles/c6288ey03y1o

#DartCrossingCharge
#DartCharge
#DartfordTunnelCharge
#AutomatcNumberPlateRecognition
#ANPR
#NationalHighways
#WrongfullyIssuedCharges
#PenaltyCharges
#WrongRegPlates
#ConduentPublicSectorUKLtd
#DartfordTunnel
#QueenElizabeth2Bridge

Drivers receive Dart Charge fines despite never using crossing

ANPR camera failures is leading to drivers receiving penalties for journeys they never made.

BBC News
Show threadMeliJul 31, 2023

@anentropic I sympathise and hope you get it sorted in time.

I have a pre-pay balance in place, and 2 trips in the last week, the first went though pre-upgrade, the one from Friday still hasn't gone through, added a payment method on Sunday just in case.

As usual, "public service" IT systems a complete shambles.
#DartCharge #DartfordCrossing

anentropicJul 31, 2023
UK GOV's Dartford Crossing charge website update not going so well I think...
Last week an email saying I'll need to login to re-enter my card details after *but not before* the 28th
On the 28th: "website down for maintenance until Sun 30th"
Mon 31st: "To manage high demand, you have been placed into a queue." ...my web request has been in this queue for > 30 mins now
#dartfordcrossing #dartcharge #ukgov