MoragIf you work in a public area please stop slagging off your customers. We can hear you. (not me getting the slagging but someone who called in and didn't immediately understand the receptionist talking at them at 100 mph).
NK3It’s time for me to update my customer interaction management industry landscape. It starts by refreshing my blueprint, a layered way to decompose the customer service stack into functional building blocks: https://www.linkedin.com/posts/nicolask3_customeservice-ccaas-conversationalai-activity-7028097753348001793-q8b3 #customeservice #ccaas #conversationalAI
