Commonwealth Bank of Australia service failure

Tried to withdraw cash from ATM using credit card.
-> Multiple "This transaction is not available at this time. Try again later."
ATM ok for other customers.

Ask teller.
"Card faulty. Get a replacement."

Next use of card gets me a "Withdrawal limit reached" SMS.

Clearly "This transaction is not available ..." was due to transaction limit.

My time wasted.
CBA staff badly trained.
Unneeded replacement card a waste.
#CommonwealthBank #Australia

Today I have phishers wanting my #Microsoft account, my #Netflix account, and #CommonwealthBank account (but I don’t bank there). Persistent little so-and-so-s. Sigh.
Commonwealth Bank posts record half-year cash profit as investors pile into housing market

CBA shares surge by 7% after bumper $5.45bn result while data shows owner-occupiers’ share of lending has decreased in tight property market

The Guardian

Looks like the #CommBank app or system is having issues right now.

#commonwealthbank
#australia
#banking

Commonwealth Bank's computer system has crashed, and taken out a great deal, including their tellers in the bank.

#CommonwealthBank
#CBA

Bank nimmt KI-Entlassungen zurück – Chatbot-Experiment gescheitert

Eine Bank in Australien setzte 45 Mitarbeiter zugunsten eines Chatbots auf die Straße. Öffentlicher Druck und magere Ergebnisse führten jetzt zu einem Umdenken.

heise online

#Banksters forced to rehire dozens of workers after realizing much vaunted #ChatBot replacement was not cutting the mustard with actual human customers

"We have apologized to the employees concerned and acknowledge we should have been more thorough in our assessment of the roles required," a bank spokesperson told #Bloomberg who've estimated nearly a quarter million bank #employees will be eliminated by advances in AI #bots within 3-5 yrs.

Last year #CommonwealthBank shuttered 45 branches as part of announcing the end of 600 of its banking jobs across #australia

A poll of more than 1,400 Yahoo Finance readers found 40% "hate" using #AI at #work, while 21% fear their job will soon be replaced by it. Only 7% surveyed surveyed felt their job wouldn't be affected by adoption of #ArtificialIntelligence.

https://au.finance.yahoo.com/news/commonwealth-bank-backflips-on-controversial-axing-of-dozens-of-jobs-for-ai-chatbot-massive-win-for-workers-221239241.html

https://arstechnica.com/tech-policy/2025/08/bank-forced-to-rehire-workers-after-lying-about-chatbot-productivity-union-says/

Commonwealth Bank posts record $10.25bn profit and reveals plan to clamp down on coal lending

Australia’s biggest bank delivers bumper payout to shareholders as CBA vows to end lending to coal companies with no net zero plans

The Guardian
Commonwealth Bank posts record $10.25bn profit and reveals plan to clamp down on coal lending

Australia’s biggest bank delivers bumper payout to shareholders as CBA vows to end lending to coal companies with no net zero plans

The Guardian

ALP fans never shut up about the great Keating but somehow forget his privatisation gave us our most monstrous bank (known for charging the dead).

https://www.abc.net.au/news/2025-07-29/asic-bank-fee-refunds-millions-low-income-customers-australia/105562370

#PaulKeating #CommonwealthBank #ALP

Banks to refund $60m of 'excessive' fees but CommBank withholds $270m

Hundreds of thousands of Australians slugged more than $60 million in excessive bank fees could soon get a refund, but Commonwealth Bank customers may not see a cent of $270 million in unfair charges.

ABC News