Human Judgment in AI-Driven Workflows: Cognitive Sovereignty Over Surrender | Helen Edwards posted on the topic | LinkedIn

The agentic org has grabbed the corporate consciousness. AI agents running workflows, handing tasks to other agents, humans overseeing the whole thing from above. I've spent three years studying how professional expertise and judgment change with Gen AI and I can tell you there is no shortcut here. If you want expertise, you have to stay meaningfully engaged. Our latest research (which we'll publish soon) shows that people who integrate AI into their reasoning — who think with it, argue with it, stay inside the logic — maintain their professional judgment and get more capable over time. We call this cognitive sovereignty. People who get moved into the review seat — check AI's output, approve it, forward it — lose their edge. Steadily and often without noticing. We call this cognitive surrender. I'm no stranger to this. I had years as a technology executive in critical infrastructure — manufacturing control, power grids, many control and decision support technologies, the kind of environments where automation decisions have real, physical world, immediate consequences. The hardest part of automation was keeping the people sharp. When you automate the routine, the humans who remain need to be more expert, not less. And their skills atrophy fast when they stop doing the work that built those skills. This is well-known paradox, humans are just not well suited to monitoring. This used to be a problem for control rooms and cockpits. Now it's everywhere. It's in the process of putting your board papers together. Your quarterly analysis. Your client recommendations. Your legal review. Every time someone's job goes from "do the thinking" to "check what AI thought," you're building the same failure pattern that aviation has been fighting for forty years. This part drives me crazy about the agentic conversation. The word "agentic" is always attached to the AI. Agentic workflows. Agentic systems. The agency belongs to the machine. I think we have the unit of agency backwards. I think we should be thinking about an agentic organization where the humans have agency in their relationship with AI, not the AI having the agency. Are they inside the reasoning? Can they challenge it? Are they building capability or watching it drain away in the name of efficiency? Currently the thinking is: design agents for maximum autonomy then design jobs around monitoring agents. Our research says that produces the worst outcomes. The alternative is to design agents for maximum collaboration then design jobs around reasoning with agents. Keep people where human judgment actually works — inside the cognitive process, not supervising from outside it. The agentic org needs humans who can still think not just more autonomous AI agents sending validation back to passive people. #ai #aiagents #cognitivesovereignty #stayhuman #futureofwork #agenticorg #agenticai | 21 comments on LinkedIn

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RT @ForneaDumitru: @WorkersEESC met in Stockholm, on 11-12 May 2023, in the context of the Swedish Presidency of the Council of the EU.

Debate on the double transition in Europe and the social dimension.

#DigitalSociety
#DigitalDivide
#SocialImpact
#InformedConsent
#CognitiveSovereignty https://t.co/ulCidPCC8y

🐦🔗: https://n.respublicae.eu/WorkersEESC/status/1657998605171535877

Fornea Dumitru on Twitter

“@WorkersEESC met in Stockholm, on 11-12 May 2023, in the context of the Swedish Presidency of the Council of the EU. Debate on the double transition in Europe and the social dimension. #DigitalSociety #DigitalDivide #SocialImpact #InformedConsent #CognitiveSovereignty”

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