https://www.fairerfranchise.org/
fukin horrific. harsh reminder that franchising is a completely unregulated activity in the UK. if the franchisor isn't a member of the BFA then they haven't even agreed to self-regulation.
if you're using the franchisor's POS they know everything about every transaction and, if they're greedy, they can squeeze the franchisees until they crack. as they've done to 62 franchisees.
vodaphone are far from the only bad actor in UK franchising

Fairer Franchise
Vodafone faces multimillion legal claim by 62 of its current and former franchisees – Members of the claim speak out about the financial, mental and physical impacts of the retail giant’s “irrational” business decisions. Find out everything you need to know about the claim at Fairer Franchise.